Gaming Retail Lead: Guest Experience & Store Ops

GameStop; Barboursville (WV); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Bonus potential

Job summary

GameStop is seeking a highly motivated retail associate in Barboursville, WV to deliver outstanding guest service and drive sales. You will greet guests, answer questions, process transactions, and promote promotions and loyalty programs.

The role requires staying active on the floor, stocking merchandise, and maintaining store standards. Applicants should have a high school diploma and at least 1 year in retail or guest-facing roles.

Qualifications

• Excellent guest service skills and a friendly, helpful demeanor.
• Clear verbal and written communication in English; bilingual English/Spanish is a plus.
• Ability to work in a fast-paced environment and adapt to changing needs.
• Willingness to stand, walk, and assist guests for extended periods.

Responsibilities

• Provide best-in-class guest service and greet guests promptly.
• Assist guests with gaming needs and inform about promotions and trade-in program.
• Process purchases/returns via POS system with accuracy.
• Maintain store cleanliness and organize merchandise per guidelines.
• Support store management to meet sales and shrink goals.
• Count and balance daily transactions and prepare closeout paperwork.

Skills

Guest service

Communication

Bilingual

Adaptability

Team player

Education

HS Diploma or equivalent

Tools

POS system

Job description

GameStop is seeking a highly motivated retail associate in Barboursville, WV to deliver outstanding guest service and drive sales. You will greet guests, answer questions, process transactions, and promote promotions and loyalty programs.

The role requires staying active on the floor, stocking merchandise, and maintaining store standards. Applicants should have a high school diploma and at least 1 year in retail or guest-facing roles.