Gaming Retail Keyholder & Guest Experience Lead

GameStop; Lyndhurst (NJ); On-site; USD 22,620 - 26,408; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Employee discount

Job summary

GameStop in Lyndhurst, New Jersey is seeking a Retail Keyholder to assist in managing store activities and provide exceptional guest service. Candidates must have a high school diploma and experience in retail, guest service, or management. The role involves engaging with customers, processing transactions, and maintaining store organization and cleanliness. Pay ranges from $16.42 to $19.17 per hour based on experience. Benefits include health insurance and employee discounts.

Qualifications

• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

Responsibilities

• Provide best-in-class guest service and assist guests in meeting their video gaming needs.
• Support the overall shopping environment and nurture guest relationships.
• Process guest purchases and returns accurately via the POS system.
• Promote GameStop’s unique guest benefits and maintain a clean shopping environment.

Skills

Exceptional guest service skills

Clear verbal and written communication

Problem-solving skills

Video game knowledge

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) computer system

Job description

GameStop in Lyndhurst, New Jersey is seeking a Retail Keyholder to assist in managing store activities and provide exceptional guest service. Candidates must have a high school diploma and experience in retail, guest service, or management. The role involves engaging with customers, processing transactions, and maintaining store organization and cleanliness. Pay ranges from $16.42 to $19.17 per hour based on experience. Benefits include health insurance and employee discounts.