Games Coordinator

Pollard Banknote Limited; Ypsilanti (MI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Profit sharing program

401K

Health & Extended Benefits

Professional development

Employee & Family Assistance Program

Job summary

Pollard Banknote Limited is seeking a detail-driven Games Coordinator for our Digital Games Studio to work remotely in the US market. You will coordinate game documentation, track assets, and support roadmap delivery from internal teams and external providers.

You will facilitate stakeholder meetings, ensure Lottery requirements are met, and support QA/UAT testing, release readiness, and portfolio performance insights to guide roadmap planning.

Qualifications

• 3+ years coordinating digital content launches, product operations, or similar initiatives.
• Experience supporting QA and UAT testing cycles.
• Proficiency with Jira, Confluence, Trello, or similar workflow/project management tools.
• Experience in regulated or compliance-driven environments is an asset.
• Strong workflow coordination, organization, and project tracking skills.
• Excellent verbal, written, and presentation skills.
• Knowledge of lottery, casino, or digital gaming products is preferred.

Responsibilities

• Coordinate and track game documentation, assets, and requirements to support roadmap delivery and launch schedules.
• Manage reviews of game materials from internal teams and third-party providers to ensure accuracy and compliance with Lottery requirements.
• Facilitate meetings and communications between Lottery stakeholders and game providers.
• Support third-party partners in meeting Lottery standards and requirements.
• Maintain game requirements, project documentation, and release readiness.
• Coordinate QA and UAT activities, track issues, and ensure quality, security, and regulatory requirements are met before release.
• Partner with Product, Project, and Technical Delivery teams to monitor progress and communicate updates.
• Provide game performance insights, portfolio analysis, and industry benchmarking to support roadmap planning.
• Collaborate with stakeholders to develop game release roadmaps and maintain a balanced, revenue-generating game portfolio.
• Promote responsible gambling principles across the game portfolio.

Skills

Organized

Detail-oriented

Strong communicator

Prioritization

Adaptable

Proactive

Independent & team player

Tools

Jira

Confluence

Trello

Job description

We’re looking for a highly organized, detail-driven, and collaborative Games Coordinator to join our Digital Games Studio team remotely.

As a Games Coordinator, you will act as the key liaison between the Digital Games Studio, third-party game providers, and the Lottery. You will support the strategic execution of the games roadmap, coordinates game delivery and releases, manages documentation and communications, tracks issues, and ensures initiatives align with responsible gambling standards.

Who We Are

With a legacy spanning over a century, Pollard Banknote has become a world leader in instant ticket manufacturing and digital lottery solutions that enhance player engagement through cutting-edge technology. Our diverse and talented team brings ideas to life through creativity, innovation, and collaboration. From exciting lottery experiences to impactful partnerships, we’re shaping the future of gaming and making a difference in millions of lives. Join us and help reimagine how the world plays.

What We Offer

• Competitive compensation
• Profit sharing program – every role plays a part in our success!
• Company pension & 401K
• Health & Extended Benefits
• Opportunities for professional development
• Employee & Family Assistance Program

What You'll Do

• Coordinate and track game documentation, assets, and requirements to support roadmap delivery and launch schedules.
• Manage reviews of game materials from internal teams and third-party providers to ensure accuracy and compliance with Lottery requirements.
• Facilitate meetings and communications between Lottery stakeholders and game providers.
• Support third-party partners in meeting Lottery standards and requirements.
• Maintain game requirements, project documentation, and release readiness.
• Coordinate QA and UAT activities, track issues, and ensure quality, security, and regulatory requirements are met before release.
• Partner with Product, Project, and Technical Delivery teams to monitor progress and communicate updates.
• Provide game performance insights, portfolio analysis, and industry benchmarking to support roadmap planning.
• Collaborate with stakeholders to develop game release roadmaps and maintain a balanced, revenue-generating game portfolio.
• Promote responsible gambling principles across the game portfolio.

Who You Are

• Highly organized and detail-oriented
• A strong communicator who keeps multiple teams informed and aligned
• Comfortable managing competing priorities in a fast-paced environment
• Adaptable and a quick learner
• Proactive in your approach with an ability to own and manage multiple priorities simultaneously
• Equally comfortable working independently and as part of a collaborative team

What You'll Bring

• 3+ years of experience coordinating digital content launches, product operations, or similar initiatives.
• Experience supporting QA and UAT testing cycles.
• Proficiency with Jira, Confluence, Trello, or similar workflow and project management tools.
• Experience working in regulated or compliance-driven environments is an asset.
• Strong workflow coordination, organization, and project tracking skills.
• Excellent verbal, written, and presentation skills.
• Knowledge of lottery, casino, or digital gaming products is preferred.

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.

Employment is contingent upon a satisfactory response from a Criminal Record Search.