Games Attendant

Triple Shift Entertainment; Oakdale (MN); Hybrid; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

401k match

Job summary

Triple Shift Entertainment in Minnesota is seeking a friendly Games Attendant to help guests enjoy our arcade and represent our core values of Spirit, Courage, Respect, Own It and Excellence.

You will explain game operation, process transactions, monitor safety, handle minor repairs, and assist with redemption displays while keeping a clean, vibrant environment for players of all ages.

Qualifications

• Positive attitude under pressure and a can-do mindset.
• Excellent interpersonal and communication skills for guest interactions.
• Able to handle money accurately and operate POS systems.
• Comfort with fast-paced environments and prioritizing tasks.
• Reliable teamwork and collaboration with colleagues.

Responsibilities

• Provide information about facilities, entertainment options, and rules to guests.
• Respond to guests with a friendly, urgent service mindset.
• Explain operation of games to guests and assist with questions.
• Develop strong knowledge of arcade games and prizes.
• Monitor safety and keep areas safe and orderly for all ages.
• Notify venue management of machine issues and assist with refunds when needed.
• Maintain a clean, safe, and engaging area and manage redemption displays.
• Process sales transactions accurately and make change as required.
• Perform other duties as assigned.

Skills

Positive attitude

Interpersonal skills

Money handling

POS operation

Time management

Teamwork

Tools

POS system

Job description

At Triple Shift Entertainment we’re proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Games Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.

The Games Attendant ensures a safe, fun-filled, and exciting environment for our guests. Assists patrons of amusement facility and performs minor repairs on game machines: Explains operation of game machines to patrons, listens to patron complaints regarding malfunction of machines. Places out-of-order sign on defective machines, return money lost in defective machines and notify maintenance department of defective machines. Observes conduct of patrons in facility to ensure orderliness and asks disruptive patrons to leave.

Responsibilities:

• Provide information about facilities, entertainment options, and rules and regulations.
• Use Spirit to great and respond to guests in a friendly and positive manner with a sense of urgency.
• Explains operation of games to guests
• Excellence is developing an excellent understanding of the games within the Arcade and the prize assortments.
• Actively shows Courage by monitoring the Arcade to ensure a safe environment for guests of all ages.
• Notifies venue management of any machine errors and return credit to guests
• Shows Respect by maintaining a clean, safe, and fun area for the maximum enjoyment of our guests.
• Maintains accuracy while processing sale transactions and making change.
• Conduct redemption inventory and ensure displays are completely full.
• Other duties as assigned.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.

Requirements

• Spirit. Have a positive attitude and ability to work well under pressure
• Excellence in strong interpersonal and communication skills
• Able to handle money accurately and operate point of sale systems.
• Excellent time management and the ability to prioritize tasks in a fast-paced environment.
• Ability to respond to visual and verbal cues
• Good attitude towards teamwork
• Own It. Ability to exceed customer expectations.
• Be able to be motivational and positive.

401k Information:

You will be eligible to begin contributing to a 401(k) on the first of the month following your first 90 days of service and if you meet the minimum hours criteria. The minimum criteria for employee eligibility are 1) employees must be 21 years of age or older and 2) must work 250 hours in 90 days or an average of 1,000 hours in one year. Triple Shift Entertainment will match qualified 401(k) contributions as follows: $1 for $1 for the first 3% and $0.50 for $1 on the next 2% on what employee contributes to their 401(k) and you are considered fully vested immediately.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.