Game Facilitator: Immersive Play Experience Lead

Activate; Baltimore (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive wage with incremental pay

401(k)

Employee assistance program (EAP)

Growth opportunities

Ongoing learning and training

Free game play and employee discounts

Fun and dynamic work environment

Casual and comfortable dress code

On-site parking

Job summary

Activate in White Marsh, Baltimore is seeking a part-time Game Facilitator to guide players through check-in, support gameplay, and keep the store running at peak performance. The environment is fast-paced and high-energy, perfect for someone who is confident, social, and ready to jump into the action while delivering a world-class customer experience.

This role requires bending, lifting up to 50 lbs, working evenings and weekends, and upholding safety and cleanliness standards in a fun, dynamic

Qualifications

• 1 year of customer service experience is considered an asset.
• Must be flexible and available to work evenings, weekends, and holidays.
• Strong communication skills, multi-tasking, and time management skills.
• Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people.

Responsibilities

• Game Facilitation: Be professional in thought, language, and action.
• Observe customers in the gaming area and provide an explanation, if necessary.
• Participating with customers in games if needed to ensure customers have an excellent experience.
• Monitor and be attentive to game play, giving timely aid as necessary.

Skills

Customer service

Communication

Multi-tasking

People person

Tools

POS system

Job description

Activate in White Marsh, Baltimore is seeking a part-time Game Facilitator to guide players through check-in, support gameplay, and keep the store running at peak performance. The environment is fast-paced and high-energy, perfect for someone who is confident, social, and ready to jump into the action while delivering a world-class customer experience.

This role requires bending, lifting up to 50 lbs, working evenings and weekends, and upholding safety and cleanliness standards in a fun, dynamic