Game Day Supervisor at AT&T Stadium

ASM Global; United States; Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Legends & ASM Global seeks a Game Day Supervisor to oversee concession operations at AT&T Stadium in Dallas, TX. You will coordinate non-profit groups, ensure safe, efficient service, and deliver a guest-focused experience during events.

You will supervise staffing, manage inventories, cash handling, and training for NPO groups, while enforcing health, safety, and legends service standards.

Qualifications

• Must be at least 21 years of age.
• Must possess a valid Food Handler’s Certificate and Alcoholic Beverage Commission (TABC) Certification.
• Previous experience in food & beverage operations, concessions, or supervisory roles preferred.
• Strong leadership and organizational skills with the ability to multitask in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Ability to work independently and collaboratively as part of a team.
• Must be available to work all AT&T Stadium events, including nights, weekends, and holidays.
• Physical requirements: Stand for extended periods, walk long distances, handle food and equipment, reach with arms, lift/carry up to 50 lbs.

Responsabilités

• Serve as the first point of contact between assigned NPO groups and Legends management.
• Ensure stands are properly staffed, food is prepared according to menu recipes, and operations meet Legends’ safety and efficiency standards.
• Monitor product levels throughout the event to avoid shortages.
• Conduct inventories, ensure proper cash handling and deposits, and enforce the NPO training manual.
• Operate or oversee POS systems as needed, ensuring compliance with service standards.
• Provide outstanding customer service and resolve guest or staff issues quickly.
• Assist in training, guiding, and motivating NPO groups to maintain operational excellence.
• Ensure compliance with health, safety, food handling, and alcohol service regulations.
• Maintain a clean, organized, and safe work environment.
• All other duties as assigned.

Connaissances

Leadership

Organizational skills

Multitasking

Communication

Problem-solving

Teamwork

Formation

Food Handler’s Certificate

TABC Certification

Outils

POS systems

Description du poste

LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues – stadiums, arenas, convention centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed.

JOB SUMMARY

The Game Day Supervisor is responsible for supervising assigned non-profit (NPO) groups, ensuring quality food and beverage service, and maintaining a safe, efficient, and guest-focused operation within a concession stand at AT&T Stadium. This role serves as the primary link between NPO groups and Legends management, ensuring compliance with company policies and delivering an exceptional fan experience.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Serve as the first point of contact between assigned NPO groups and Legends management.
• Ensure stands are properly staffed, food is prepared according to menu recipes, and operations meet Legends’ safety and efficiency standards.
• Monitor product levels throughout the event to avoid shortages.
• Conduct accurate pre- and post-event inventories, ensure proper cash handling and deposits, and enforce rules outlined in the NPO training manual.
• Operate or oversee the operation of point-of-sale (POS) systems when needed, ensuring compliance with Legends service standards.
• Provide outstanding customer service and resolve guest or staff issues quickly and professionally.
• Assist in training, guiding, and motivating NPO groups to maintain operational excellence.
• Ensure compliance with health, safety, food handling, and alcohol service regulations.
• Maintain a clean, organized, and safe work environment at all times.
• All other duties as assigned.

PREFERRED QUALIFICATIONS

• Must be at least 21 years of age.
• Must possess a valid Food Handler’s Certificate and Alcoholic Beverage Commission (TABC) Certification.
• Previous experience in food & beverage operations, concessions, or supervisory roles preferred.
• Strong leadership and organizational skills with the ability to multitask in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Ability to work independently and collaboratively as part of a team.
• Must be available to work all AT&T Stadium events, including nights, weekends, and holidays.
• Physical requirements: Ability to stand for extended periods, walk long distances, use hands to handle food and equipment, reach with arms, and lift/carry items up to 50 lbs.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

LOCATION

On Site at the Cowboys Club at AT&T Stadium

EQUAL OPPORTUNITY STATEMENT

Legends & ASM Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.