Game Card Specialist — Flexible Schedules & Perks

Velocity Esports Inc; Newport (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Discounted Meals

Game Play Discounts

Medical, Dental and Vision insurance (

Flexible Schedules

Job summary

Velocity Esports, Inc. is a premier esports and entertainment venue located in Newport, KY. We are seeking a Game Card Counter/Game Floor Associate to assist guests with game cards, explain pricing and promotions, and ensure a smooth gaming experience.

This role requires cash handling, excellent customer service, and the ability to multitask in a fast-paced, high-energy environment. The candidate should be able to stand for extended periods and work flexible shifts, including nights, weekends,

Qualifications

• Must be able to stand and walk for extended periods.
• Availability to work flexible shifts, including nights, weekends, and holidays.
• Must be able to provide authorization to work in the US (E-verify).

Responsibilities

• Assist guests with purchasing, loading, and recharging game cards.
• Explain game card usage, promotions, and pricing options to guests.
• Handle cash, credit card transactions, and maintain cash drawer balance.
• Troubleshoot minor card issues and assist with prize redemption inquiries.
• Restock prize counters and keep the area clean and organized.
• Provide excellent customer service and resolve guest concerns promptly.

Skills

Cash handling

Customer service

Multitasking

Positive attitude

Stand/walk for extended periods

Flexible shifts

Job description

Velocity Esports, Inc. is a premier esports and entertainment venue located in Newport, KY. We are seeking a Game Card Counter/Game Floor Associate to assist guests with game cards, explain pricing and promotions, and ensure a smooth gaming experience.

This role requires cash handling, excellent customer service, and the ability to multitask in a fast-paced, high-energy environment. The candidate should be able to stand for extended periods and work flexible shifts, including nights, weekends,