Gambling Outreach Program Manager - Cook County

Family Guidance Centers, Inc.; Chicago (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Life Insurance

Employee Assistance Program (EAP)

401k pension plan

Vacation, sick and personal days

Job summary

Family Guidance Centers, Inc. (FGC) is a not-for-profit behavioral healthcare organization seeking a dedicated outreach professional to coordinate agency-wide gambling outreach services in Cook County and surrounding areas.

The role involves supervising staff, delivering education, screenings, brief interventions, and referrals to support program goals. You will engage with communities, identify new partnerships, and ensure programs align with harm reduction and recovery objectives.

Qualifications

• High School Diploma or equivalent; Associate's degree preferred.
• Experience in behavioral health, community health outreach, substance use harm reduction, withdrawal management, or related fields preferred.
• Lived experience with substance use and/or problem gambling or successful recovery preferred.

Responsibilities

• Oversee daily operations of agency-wide gambling outreach services across Cook, Sangamon and Will counties.
• Supervise gambling outreach staff, monitor performance and adherence to safety protocols.
• Collaborate to establish new partnership locations for mobile outreach programs.
• Provide education, screenings, brief intervention, and referrals for problem gambling and substance use.
• Engage with community resources, provide harm reduction education, and increase service awareness.
• Support staff with outreach logistics, referrals, and documentation tools.
• Build and strengthen relationships with community partners and stakeholders.

Education

High School Diploma

Associate's degree preferred

Job description

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society. Family Guidance Centers, Inc seeks to support the behavioral health of individuals, families, and communities through our commitment to innovation, accountability, and compassionate care to facilitate positive, lasting change.

Job Description

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society. Family Guidance Centers, Inc seeks to support the behavioral health of individuals, families, and communities through our commitment to innovation, accountability, and compassionate care to facilitate positive, lasting change.

Essential Duties

• Oversee daily operations of coordinating agency wide gambling outreach services and activities ensuring alignment with the Illinois sponsored are you really willing campaign. This includes ensuring gambling outreach events are scheduled and staffed for the service areas of Cook County, Sangamon County and Will County.
• Supervise Gambling outreach staff providing daily, on-the-ground outreach services including monitoring performance, engagement quality, and adherence to outreach and safety protocols.
• Collaborate with the Associate Administrator of Outreach Services and other Administrators to identify, establish, and maintain new partnership locations for both mobile outreach programs.
• Provide problem gambling education, screenings and referrals throughout the community served (Cook County) including but not limited to activations arranged as part of the Illinois sponsored are you really winning campaign.
• Provide brief intervention to individuals identified to have concerns regarding gambling whether the individual accepts a treatment referral or not.
• Provide problem gambling education, screening, brief intervention and referral to Family Guidance Centers' patients as appropriate.
• Conduct direct outreach to individuals experiencing substance use, homelessness, or other barriers to care by providing harm reduction education, distributing supplies, and describing FGC programs in accessible language to increase awareness of available services.
• Assist as appropriate with field-based support to both new and existing outreach staff by modeling effective outreach practices, offering guidance on logistics, referrals, and documentation tools, and supporting staff in navigating daily outreach routines and site operations.
• Stay informed of local resources and community events relevant to harm reduction and gambling and substance use services, and share updates with the outreach team to help keep staff informed and connected to evolving community needs.
• Build, maintain and strengthen collaborative relationships with community partners, service providers, and stakeholders to enhance program visibility, effectiveness, and referral pathways.

Work Schedule

Monday - Friday (7:00a - 3:30p); with flexibility to support program needs

Start Date

ASAP

Work Location

Cook County

Pay Rate

$60,000 annually

Family Guidance Centers, Inc. is a Drug Free Environment (including THC and/or CBD).

DCFS clearance required.

Equal Employment Opportunity

Family Guidance Centers, Inc. is committed to Equal Employment Opportunity without regard for race, ethnicity , pregnancy, gender, protected veterans status, disability, sexual orientation, gender identity or religion.

Required Experience

Education and/or Experience: High School Diploma or equivalent. Associate's degree preferred. Experience in behavioral health, community health outreach, substance use harm reduction, withdrawal management programs, medication-assisted treatment, and/or community relations required. Lived experience with substance use and/or problem gambling and successful recovery preferred. Certification as a Community Health Worker or Peer Support Specialist preferred.

Certificates, Licenses, Registrations

Current Driver's License and Vehicle Insurance

Benefits

• Health Insurance
• Dental
• Vision
• Life Insurance,
• EAP
• 401k pension plan
• Vacation, sick and personal days with paid holidays off are included in our paid time off compensation package

Keyword: community relations, detox, referral, Chicago, IL, community, outreach, recovery, referral, high school diploma