Gallery Facilities Leader

RH; Greenwich (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

RH is seeking a Gallery Facilities Leader to join our Greenwich, CT team, focused on providing world-class service to guests while maintaining all equipment and spaces to RH's high standards.

You will lead facility maintenance and housekeeping, manage safety compliance, and partner with leadership to forecast capital needs and optimize vendor contracts. This role requires strong team-building and hands-on maintenance expertise within a luxury retail environment.

Qualifications

• 5+ years experience leading maintenance in a high-standard environment.
• Hands-on repair experience with material handling equipment.
• Ability to build teams and drive commitments.
• Strong problem-solving skills with a focus on process improvement.
• Analytical mindset with proficiency in Excel.
• Familiarity with RF systems.
• Willingness to work a flexible schedule, including weekends and holidays.

Responsibilities

• Live Our Vision, Values and Beliefs every day.
• Lead and coordinate facility maintenance and housekeeping activities to ensure top service levels.
• Oversee building and grounds maintenance: HVAC, electrical, plumbing, lighting, roofing, and safety systems.
• Maintain a safe work environment by enforcing OSHA, Food Safety, and HAZMAT requirements.
• Assist in interviewing, hiring, and training maintenance staff.
• Forecast capital expenditures and negotiate contracts with vendors.
• Monitor budgets to maximize value on purchases and parts.
• Arrange contractor services for specialized repairs.

Skills

Maintenance leadership

Team building

Facilities management

Problem solving

Excel

RF systems

Tools

HVAC systems

Electrical

Plumbing

Job description

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

RH is seeking a Gallery Facilities Leader to join our team in providing world-class service to guests while taking great care of our equipment and facilities.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs every day
• Lead, plan, and coordinate the activities of the facility maintenance and housekeeping department to ensure optimum service level maintenance
• Oversee building and grounds maintenance, including: landscaping, lawn maintenance, employee and truck parking lot maintenance, HVAC, electrical, plumbing, interior and exterior lighting, dock doors, dock plates, trailer restraints and switch lights, roofing and fire protection systems
• Maintain a safe work environment by observing & enforcing OSHA, Food Safety, & HAZMAT requirements
• Play an active role in interviewing, hiring, and training highly-skilled and general maintenance associates
• Assist Leadership team in forecasting capital expenditures and and negotiating contracts
• Monitor budgeting to ensure maximum value is obtained when purchasing supplies and repair parts
• Arrange for contractor services when needed for specialized repairs

OUR REQUIREMENTS

• 5+ years experience in maintenance leadership in environment with high standards of operational excellence
• Hands-on experience with repair of material handling equipment
• Ability to build teams, gain commitment from others and effectively manage the decision-making process
• Strong problem-solving skills, with an emphasis on process improvement
• Analytical mindset with Excel proficiency
• Familiarity with RF systems
• Willingness to work a flexible schedule, including weekends and holidays

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.