Future Veterinary Relationship Manager Openings

Covetrus; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401k savings & company match

Paid time off

Health, dental, and vision benefits

Pet insurance

Job summary

Covetrus is seeking a Veterinary Relationship Manager to drive growth in veterinary practices across the United States. This quota-carrying position involves managing customer relationships, identifying opportunities for product adoption, and collaborating with sales teams to achieve revenue goals. Candidates should have at least 3 years of experience in sales/account management within the veterinary or healthcare industry. The role requires excellent relationship-building skills and adaptability in fast-paced environments, as well as proficiency with CRM tools like Salesforce.

Qualifications

• Minimum of 3 years of experience in sales or account management in veterinary or healthcare industry.
• Ability to meet and exceed sales goals.

Responsibilities

• Optimize and nurture key sales contacts.
• Support sales in exceeding revenue targets.
• Identify customer pain points and opportunities.
• Act as the primary liaison for onboarding processes.
• Maintain customer data within SFDC.

Skills

Sales relationship management

Customer needs analysis

Collaboration in a matrix organization

Adaptability in fast-moving environments

CRM tools usage

Education

Bachelor’s degree in Business or Communications

Tools

Salesforce (SFDC)

Job description

This role is part of a future opportunities talent pool. We anticipate openings as our team continues to grow. By applying, you’ll be considered early when a role becomes available, and our Talent Acquisition team may reach out as needs align. If you’re interested in joining us down the road, we encourage you to submit your application and stay connected.

The Veterinary Relationship Manager is a quota‑carrying role that leads the holistic relationship of our Veterinary customers, inclusive of growing, optimizing, and retaining the entirety of the customer’s business with Covetrus. This role is responsible for driving growth and maximizing share of wallet for in‑clinic, technology, and specialty products within their designated sales territory. It is a proactive sales role responsible for identifying and addressing customer needs, pain points, and opportunities to optimize and improve the adoption of existing products, as well as selling point solutions when opportunities are identified.

Essential Duties and Responsibilities

• Serves as the key sales contact to optimize and nurture accounts with a focus on overall relationship growth and long‑term customer relationships to meet company financial targets.
• Supports the sales team in achieving and exceeding revenue and gross profit goals through customer relationship nurturing.
• Leverages internal content and expertise to drive engagement activities, including webinars, and optimization initiatives that support revenue growth and adoption.
• Identifies customer needs, pain points, and opportunities to proactively generate potential Practice Management Software opportunities and drive further growth and adoption within the sales segment.
• Collaborates closely with Strategic Account Executives to assess, communicate, and pursue growth potential and customer value.
• Acts as a primary customer liaison for the implementation and onboarding processes, ensuring seamless transitions and a positive customer experience.
• Analyzes internal reports to optimize customer utilization, identify growth opportunities, and guide sales team efforts.
• Maintains critical data and customer updates within SFDC to effectively track and support the sales process and customer relationships.
• Performs additional duties and tasks as necessary to support the team and company objectives.

Performance Measures

• Gross Profit
• Contract Requirements
• Point Solution Sales
• Revenue

Experience Requirements

• A minimum of 3 years of related experience in sales, account management, or similar roles within the veterinary or healthcare industry is required.

Skill Requirements

• Ability to work collaboratively in a matrix organization and effectively pull through business.
• Ability to understand, translate, and respond to customer needs/objectives with differentiated offers and solutions that Covetrus can deliver.
• Consistently meets sales goals, showcasing a basic understanding of the sales process, client needs, and effective relationship‑building strategies.
• Can pivot and adapt in fast‑moving, agile environments. Capable of dealing with business conflict.
• Ability to partner closely with staff across departments to implement growth strategies.
• Ability to understand CRM tools functionality and practical experience used to support the management of an account.

Work Environment

Primarily virtual engagement with customer base.

Travel for field visits, meetings, and training; travel may vary depending on region.

Attendance at annual national and relevant regional sales meetings is required.

Occasional night/weekend travel may be necessary.

A valid state driver's license is required.

Preferred Qualifications

• A bachelor’s degree or equivalent experience in Business, Communications, or a related field is preferred.
• 2‑3 years of relevant experience in sales, account management, or similar roles within the veterinary industry is strongly preferred.

Benefits

• 401k savings & company match
• Paid time off
• Paid holidays
• Maternity leave
• Parental leave
• Military leave
• Other leaves of absence
• Health, dental, and vision benefits
• Health savings accounts
• Flexible spending accounts
• Life & disability benefits
• Identity theft protection
• Pet insurance
• Certain positions may include eligibility for a short‑term incentive plan

EEO Statement

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.