*Future Opportunities - Data Center Manager

Milestone Technologies, Inc.; Denver (CO); On-site; USD 100,000 - 150,000; Full time

Job summary

Milestone Technologies, Inc. is seeking a Data Center Operations Manager responsible for the build-out and ongoing operation of a high-performance data center environment. This leadership role involves active participation in daily technical operations and team management.

The ideal candidate will have a minimum of 10 years' experience in data center operations, proven technical leadership, and excellent communication skills to coordinate with global teams.

Qualifications

• Minimum 10 years of experience in data center operations or similar environments.
• Proven ability to operate as a working manager in a hands-on technical role.
• Strong technical knowledge of data center infrastructure, including compute and networking.

Responsibilities

• Participate in daily data center operations including monitoring and configuration.
• Lead incident resolution efforts while contributing to root cause analysis.
• Oversee vendor activities and ensure performance and reliability of infrastructure.

Skills

Data center operations experience

Technical leadership

Communication skills

Incident management

Troubleshooting skills

Job description

Job Overview

The Data Center Operations Manager is a hands‑on leadership role responsible for the build‑out and ongoing operation of a high‑performance, enterprise‑scale data center environment. This position is designed for a working leader who actively participates in day‑to‑day technical operations while leading a team of technicians and engineers. The manager will play a key role during the initial deployment phase, supporting infrastructure bring‑up, commissioning, and operational readiness. In a steady‑state environment the manager will own site performance, team execution, and operational consistency while coordinating with cross‑functional infrastructure teams, vendors, and stakeholders.

Responsibilities

• Actively participate in daily data center operations, including monitoring, configuration, and break/fix activities
• Serve as the primary escalation point while directly contributing to incident resolution and root cause analysis (RCA)
• Lead by example in maintaining uptime, operational discipline, and service delivery standards
• Work alongside technicians and engineers to ensure efficient execution of all on‑site activities
• Own end‑to‑end site operations, ensuring reliability, performance, and efficiency across infrastructure systems
• Oversee vendor and colocation activities, remaining directly engaged in execution and issue resolution
• Maintain accountability for incident tracking, resolution, reporting, and continuous improvement initiatives
• Lead, mentor, and develop a team of technicians and engineers
• Set priorities, coordinate daily work, and ensure alignment with operational objectives
• Foster a culture of accountability, responsiveness, and high performance
• Drive capacity planning efforts to ensure scalability and operational efficiency
• Identify and implement process improvements based on operational insights
• Lead continuous improvement initiatives focused on reliability and performance
• Lead and execute data center projects, including deployments, migrations, and infrastructure upgrades
• Act as the on‑site owner for project delivery, ensuring timelines, quality, and safety standards are met
• Collaborate cross‑functionally while maintaining strong execution focus
• Support budgeting and cost control through oversight of asset utilization and procurement
• Ensure accurate tracking and management of data center assets and inventory
• Balance operational requirements with cost efficiency

Qualifications

• Minimum 10 years of experience in data center operations or similar infrastructure environments
• Proven experience in hands‑on technical roles within data center
• Prior experience in a leadership or supervisory capacity, with a focus on hands‑on operational leadership
• Experience supporting data center build‑outs, deployments, or infrastructure upgrades (strongly preferred)
• Strong English communication skills (written and verbal) are required for coordination with global teams and stakeholders
• Proven ability to operate as a working manager, balancing hands‑on execution with leadership responsibilities
• Strong technical knowledge of data center infrastructure, including compute, networking fundamentals, and facilities systems
• Excellent troubleshooting and incident management capabilities
• Experience managing vendors and colocation environments
• Strong project execution and operational planning skills
• Experience in capacity planning, asset management, and process improvement
• Experience managing colocation environments and vendor relationships
• Demonstrated experience leading incident response and operational execution
• Experience with capacity planning and performance optimization
• Familiarity with compliance frameworks (SOC, ISO, PCI) is a plus
• Strong organizational, documentation, and communication skills
• Ability to perform effectively in high‑pressure, high‑availability environments
• Strong interpersonal skills with the ability to lead, influence, and collaborate across teams

Compensation

Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job‑related knowledge, skills, experience, licences or certifications, and location.

EEO Statement

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self‑expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.