Applicants must reside in one of the following US states: AR, IN, KY, LA, NM, NY, OH, OK, PA, TN, TX, VA, or WV
Work Schedule and Travel
- This is a travel-based position supporting deployments at customer locations nationwide, with paid breaks between assignments based on operational and business needs.
- Must maintain flexible availability to support a 24/7 operation, including 12-hour shifts, varying schedules, overnight assignments, weekends, holidays, and on-call coverage as needed.
- Company-covered travel, lodging, and applicable per diem will be provided in accordance with company policies.
Data Center Logistics Specialist II
Milestone delivers technology services through a people-first approach, operational discipline, safety, and continuous improvement. Our teams support customers with reliable execution, clear communication, and accountability.
Overview
The Data Center L2 Technician performs qualified rack deployment work and serves as an experienced field resource for L1 technicians, reinforcing installation quality, safe material handling, and procedural compliance. As part of a traveling deployment team, you will work at client sites across the country on deployment assignments.
How You Will Make an Impact
- Perform qualified L1 deployment duties, including unloading when assigned, unpacking, staging, positioning, and packaging management; lead more complex approved rack movement, positioning, leveling, and accessory installation.
- Verify completed tasks against approved checklists, layout documents, and acceptance criteria; document defects and discrepancies.
- Coach L1 technicians on procedures, equipment checks, safety controls, and documentation, and assist with onboarding.
- Serve as an initial resource for L1 technicians on approved deployment procedures; document and elevate out-of-scope work such as network turn-up, server cabling, and commissioning rather than performing it.
- Assist shift leadership with pre-task planning, work sequencing, quality checks, and shift handoffs.
- Follow SOPs and work instructions, elevate noncompliance promptly, and maintain 5S standards.
- Maintain inventory and work tracking records, assist with physical inventories, and support continuous improvement.
- Operate material-handling equipment and box trucks only when qualified and authorized; reinforce PPE compliance and stop-work authority.
What You Need to Succeed
- High school diploma or GED.
- At least one year of experience in data center logistics, warehouse or receiving operations, asset lifecycle management, equipment installation, or a related hands-on field.
- Ability to read and follow SOPs, work instructions, and layout documentation.
- Ability to coach peers, document issues, and identify quality or safety risks.
- Proficiency with Windows-based programs and digital tracking tools, including computers and mobile devices.
- Strong written and verbal communication skills and ability to manage changing priorities.
Preferred Skills
- Experience with preconfigured rack deployment or heavy equipment movement.
- Previous peer training, quality inspection, or powered equipment qualification.
- Forklift, electric pallet jack, or 16-foot and 26-foot box truck experience.
Physical Demands and Work Environment
- Ability to safely lift, push, pull, and move items weighing up to 50 pounds.
- Ability to walk, squat and climb for extended periods of time.
- Ability to work in environments that may include areas reaching temperatures of 90+ degrees Fahrenheit at times.
- Travel required up to 100% of the time.
- Valid REAL ID or other federally accepted identification for U.S. travel.
- Ability to work overtime and/or weekends as required.
- Current valid driver's license and ability to pass a Motor Vehicle Record Check.
Export Control Notice
This position may require access to hardware, software, technology, or technical data subject to U.S. export control laws, including the Export Administration Regulations (EAR) and, where applicable, the International Traffic in Arms Regulations (ITAR). Any offer, assignment, or continued access to controlled items is contingent upon the company’s determination that the individual is legally authorized to access such items or that any required government authorization can be obtained.