Future Opening: Blink Fitness Front Desk Associate

Flash Fitness; Medford (MA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Complimentary Blink Membership

Job summary

Blink is seeking a Front Desk Associate (Moodlifter) to greet members with energy, guide tours for potential sign-ups, and handle calls. You will help keep the club running smoothly and deliver top-notch customer service.

As a franchisee-owned gym role, you’ll sign members up for startup sessions and ensure the facility remains clean and welcoming for all visitors.

Qualifications

• Energetic, friendly and personable.
• Excellent verbal and written communication.
• World-class customer service and problem-solving mindset.

Responsibilities

• Greet every member and guest with enthusiasm and a smile.
• Tour potential members around the club to sign them up.
• Answer phone calls in a professional and energetic manner.
• Execute opening/closing procedures to ensure smooth operations.
• Handle member requests with urgency and care.
• Maintain a spotless club environment.
• Sign members up for startup sessions with Blink Personal Trainers.

Skills

Enthusiastic

Customer service

Verbal communication

Multi-tasking

Problem solving

Job description

JOB OVERVIEW:

At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them.

RESPONSIBILITIES:

• Greet every member and guest with enthusiasm and a smile
• Tours potential members around the club with the goal of signing up the person for a membership
• Answer phone calls in a professional and energetic manner
• Execute all opening/closing operational procedures to ensure the club runs smoothly
• Handles members requests and concerns with a sense of urgency
• Actively participates in ensuring the club is spotless
• Signs members up for their startup sessions with Blink Personal Trainers

QUALIFICATIONS:

• Enthusiastic, energetic, friendly and personable
• Excellent verbal and written communication skills
• World class customer service skills
• Works hard, multi-tasks and a problem solver
• Passion for the Blink brand

COMPENSATION AND BENEFITS:

• Complimentary Blink Membership

This job posting is for a position in a gym owned and operated by an independent franchisee, not Blink Holdings Inc. This means the independent franchisee, and not Blink Holdings Inc., is alone responsible for all employment related matters in the gym including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Blink Holdings Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees’ employees. If you are hired for this job posting, the independent franchisee, and not Blink Holdings Inc. will be your employer.