Funeral Services Assistant (part-time)

Service Corporation International; Jacksonville (FL); On-site; USD 28,000 - 46,000; Full time

Job summary

Service Corporation International is seeking a dedicated team member to assist with funeral service preparations, family assistance, and item transport and setup. You will help deliver and arrange floral pieces, caskets, urns, photos, and keepsakes, while ensuring proper care and storage in coordination with management.

You will greet families, handle inquiries, support visitations and services, and perform light office duties.

Qualifications

• High school diploma or equivalent required.
• Previous customer service and/or sales experience preferred.
• Proficiency with MS Office suite and databases; willingness to learn new tools.

Responsibilities

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and other keepsakes.
• Ensures proper care and storage of these items.
• Assists with dressing and lifting of the deceased, within policy and law.
• Greets client families, answers inquiries, and provides assistance at the office.
• Drives funeral home vehicles for services and family pickups as needed.
• Performs office duties including phones, fax, and basic equipment operation.
• Supports visitations, memorials, and funeral services with setup and coordination.

Skills

Compassion

Verbal communication

Team player

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

JOB RESPONSIBILITIES

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families


• ensures proper care and storage of any of these items


• Prepares documents related to services, cremations, maintenance, as directed by management


• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations


• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.


• Run errands such as for floral delivery, picking up of supplies, documents, etc


• Serves as an usher and may park cars or perform any transportation requirements.


• Drives Funeral Home vehicles for services and picking up families


• Ensures refreshments are available (where allowed by law)


• Assist with visitations, memorial and funeral services which may include


• visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.


• Prepares documents related to services, cremations, maintenance etc,


• Greets and receives client families and / or other persons entering the office for information and assistance


• Accommodates the needs of the family during a service and/or visitation


• May wash and clean funeral home vehicles and other client vehicles as required from time to time

MINIMUM Requirements

• Education High school diploma or equivalent


• Experience Previous customer service and/or sales experience preferred


• Proficient with MS Office suite and databases preferred; ability and willingness to learn required


• Certification/Licenses Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities:

• High level of compassion and integrity


• Clear and concise verbal and written communication skills


• Professional behaviors and team player

Postal Code: 32207 Category (Portal Searching): Operations Job Location: US-FL - Jacksonville

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. \"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.