Funeral Services Assistant

Service Corporation International; New Braunfels (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Service Corporation International seeks a Funeral Services Assistant in New Braunfels, TX. Part-time role supporting funeral operations, with responsibilities ranging from clerical duties to assisting on services and ceremonies.

Must have a high school diploma and willingness to learn, with customer service experience preferred. Responsibilities include greeting families, preparing for services, handling floral setups, and possibly driving vehicles for services as needed, all while maintaining

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; ability and willingness to learn.

Responsibilities

• Answer phones courteously and provide information to clients.
• Assist with funeral, memorial and other services as requested by funeral home clients and management.
• Greet and receive client families entering the office for information and assistance.
• Prepare for services by assisting with floral arrangements, chairs, caskets, urns and keepsakes.
• Provide transportation support by driving funeral home vehicles as needed.

Skills

Customer service

MS Office

Communication

Team player

Education

High school diploma or equivalent

Tools

MS Office suite

Databases

Job description

## Funeral Services AssistantApply: TX - New Braunfels: Part time: Posted Today: Req.168521Our associates celebrate lives. We celebrate our associates.Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.* Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items* Prepares documents related to services, cremations, maintenance, as directed by management* Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations* Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.* Run errands such as for floral delivery, picking up of supplies, documents, etc* Serves as an usher and may park cars or perform any transportation requirements.* Drives Funeral Home vehicles for services and picking up families* Ensures refreshments are available (where allowed by law)* Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.* Prepares documents related to services, cremations, maintenance etc.,* Greets and receives client families and / or other persons entering the office for information and assistance* Accommodates the needs of the family during a service and/or visitation* May wash and clean funeral home vehicles and other client vehicles as required from time to time **Minimum Requirements** **Education*** High school diploma or equivalent **Experience*** Previous customer service and/or sales experience preferred* Proficient with MS Office suite and databases preferred; ability and willingness to learn required **Certification/Licenses*** Valid state driver’s license with an acceptable driving record required **Knowledge, Skills and Abilities:*** High level of compassion and integrity* Clear and concise verbal and written communication skills* Professional behaviors and team playerPostal Code: 78130Category (Portal Searching): OperationsJob Location: US-TX - New Braunfels