Funeral Service Assistant (part-time)

Service Corporation International; New York (NY); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

401(k) eligibility

Job summary

Service Corporation International is seeking a Funeral Services Assistant in New York, NY. This role provides clerical and administrative support for funeral operations, greeting families, answering questions, and guiding clients on funeral and cremation topics.

Key duties include service preparation, assistance with remains, office tasks, and coordination with management. The position embraces the company mission and requires professionalism and empathy.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office and databases; willingness to learn.

Responsibilities

• Prepare for services including setting up floral arrangements and personal keepsakes.
• Assist with dressing and transportation of remains and operation of crematory as permitted.
• Answer phones and perform office duties with various equipment.
• Run errands for supplies and floral deliveries.
• Ushers, parking, and transportation for services; greets clients.

Skills

Customer service

Communication skills

Compassion

Team player

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families;
• ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

Education: High school diploma or equivalent

Experience: Previous customer service and/or sales experience preferred

Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

Valid state driver's license with an acceptable driving record required

Knowledge, Skills and Abilities

High level of compassion and integrity

Clear and concise verbal and written communication skills

Professional behaviors and team player

Pay

$20/Hourly

Benefits

• Part-time associates working an average 20 hours a week may be eligible for 401(k)

Job Location

Postal Code: 10028

Category (Portal Searching): Operations

Job Location: US-NY - New York

About Us

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.