Funeral Service Assistant (part-time)

Service Corporation International; Colorado Springs (CO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k)

Job summary

Service Corporation International is seeking a part-time Funeral Home Assistant in Colorado Springs. The role supports family services, prepares and delivers items, and assists with visitations and services with compassion and professionalism.

You will help with setup, greeting families, and basic office duties, maintaining a respectful and organized environment in line with company policies.

Qualifications

• Experience in customer service and/or sales is preferred.
• Proficient with MS Office and databases; ability and willingness to learn needed.

Responsibilities

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and other keepsakes.
• Assists with service preparations, reception, and guest assistance; helps with transportation and vehicle duties as needed.
• Maintains office duties such as phones, fax, computers, and other equipment; supports funeral home operations.
• Greet families, accommodate needs during services and visitations, and participate in set-up and clean-up as required.

Skills

Customer service

Communication

Team player

Compassion

Education

High school diploma

Tools

MS Office

Databases

Job description

Job Responsibilities

Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items Prepares documents related to services, cremations, maintenance, as directed by management Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system. Run errands such as for floral delivery, picking up of supplies, documents, etc Serves as an usher and may park cars or perform any transportation requirements. Drives Funeral Home vehicles for services and picking up families Ensures refreshments are available (where allowed by law) Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers. Prepares documents related to services, cremations, maintenance etc., Greets and receives client families and / or other persons entering the office for information and assistance Accommodates the needs of the family during a service and/or visitation May wash and clean funeral home vehicles and other client vehicles as required from time to time.

Minimum Requirements

Education High school diploma or equivalent Experience Previous customer service and/or sales experience preferred Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities

High level of compassion and integrity Clear and concise verbal and written communication skills Professional behaviors and team player

Schedule

Must be available to work one weekend per month, Saturday & Sunday Must be able to work a flexible schedule accordingly to business needs

Compensation

$15.16/hr

Benefits

Part-time associates working an average of 20 hours a week may be eligible for 401(k).

Job Location

Postal Code: 80903 Category (Portal Searching): Operations Job Location: US-CO - Colorado Springs

About us

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI" refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.