Funeral Director/Embalmer (part-time)

Service Corporation International; Ann Arbor (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Service Corporation International in Ann Arbor, MI is seeking a Funeral Director and Embalmer to orchestrate arrangements with families, plan ceremonies, and coordinate memorial services. The role emphasizes empathy, regulatory compliance, and precise documentation using company software.

Prior licensing as Funeral Director and Embalmer is required, along with a valid driver’s license and professional presentation.

Qualifications

• Graduated from an accredited school or college of mortuary science.
• Current Funeral Director and Embalmer dual license within the practicing state.
• Valid state driver’s license with an acceptable driving record required to operate company vehicles.

Responsibilities

• Assist with Arrangements Conference, discuss memorial options, and coordinate services.
• Plan and execute event logistics for funerals and related services.
• Ensure compliance with regulations and company standards throughout arrangements and ceremonies.
• Maintain accurate records and use proprietary software to update statuses.

Skills

Cognitive ability

Communication skills

Public speaking

Professional relationships

Databases

MS Office

Education

Funeral Director license

Embalmer license

Tools

MS Office

Job description

Job Responsibilities

Arrangements Conference Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products. Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. Responsible for reviewing and authorizing merchandise and service contract revisions. Directing Services Confirms authorization to proceed with service Arrangements.

Event Planning

Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home. May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier. May attends community or charity events to represent and promote the location or market.

Embalming

Following company processes and procedures, verifies identification, reviews embalming authorization. Following company processes and adhering to hazardous waste procedures cleans and embalms body; uses scalpels, pumps, tubes, and equipment to replace bodily fluids/waste with embalming fluids; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains. Verifies appropriate casket and lining according to contract. Dresses casket and lays deceased. Updates status in propriety software. Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment. Inventories and reorders supplies.

General

New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations. Takes the initiative to discuss assignments, expectations, priorities or deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned.

Minimum Requirements

Education & Licenses Graduated from an accredited school or college of mortuary science Certification/License Current Funeral Director and Embalmer dual license within the practicing state Valid state driver’s license with an acceptable driving record required to operate company owned vehicles Experience Industry experience is preferred

Knowledge, Skills & Abilities

Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations. Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self‑motivated Ability to build professional and trusting business relations Professional written and verbal communication skills Public speaking skills with the ability to influence and gain consensus Proficient using databases in automated processes Proficient MS Office skills

Work Conditions

Work Environment Work is both indoors and outdoors during all seasons and weather Professional business attire required when in contact with families Work Postures Frequent, continuous periods of time sitting or standing, up 6 hours per day Frequent climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps Work Hours Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary.

Postal Code

48104

Category (Portal Searching)

Operations

Job Location

US-MI - Ann Arbor

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we’re dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.