Funeral Director/Embalmer Apprentice

sci; Portland (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

SCI is seeking an on-call Funeral Services Associate in Portland, OR to support families through planning, coordination and service execution. You will interact with families, obtain authorizations, and arrange cremations or burials with professionalism and empathy.

Responsibilities include supervising preparations, guiding ceremonies, and handling contracts while ensuring compliance with all licensing and company policies. A compassionate demeanor and reliable teamwork are essential.

Qualifications

• High school diploma or equivalent.
• Minimum 6 months experience in a funeral home, crematory or cemetery.
• Valid driver's license with clean driving record.
• Must meet licensing requirements in state/province as required by law.
• Strong communication and interpersonal skills.

Responsibilities

• Performs on-call responsibilities including taking first calls, talking with families, answering questions, providing initial details.
• Supervises and cares for the deceased in a respectful manner while performing embalming-related tasks.
• Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner.
• Negotiates and enters into funeral contracts, handles contracts, legal documents and payment collection.
• Ensures families are informed of veterans recognition/services and arranges interment or cremation.
• Confirms authorization to proceed with service arrangements and supervises logistics.
• Maintains compliance with licensing regulations and provides aftercare when needed.
• Engages with community organizations to retain heritage and grow market share.

Skills

Compassion

Communication

Problem solving

Multi tasking

Attention to detail

Education

High School diploma

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Under the guidance of a licensed funeral director, implements choices made by the families' legal representatives regarding the funeral, final disposition of the body and memorialization of the individual. Provides customer service in all areas of funeral arrangements, cremation ceremonies and internment to assist families following the loss of a loved one. Provides exemplary personalized and professional service.

JOB RESPONSIBILITIES

• Performs on-call responsibilities including: taking first calls, talking with families, answering questions, providing initial details, and; conducting transfers
• Supervises and cares for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair and/or applying cosmetics; preparing cremated remains
• Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• Negotiates and enters into funeral contracts. Handles contracts, legal documents, and collection of payment in accordance with company policies
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Arranges for the interment or cremation of human remains
• Confirms authorization to proceed with the service arrangements
• Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions
• Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
• Provides aftercare in absence of Family Service Counselor
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance
• Retains heritage and grows market share through active involvement with community, religious and other organizations

MINIMUM REQUIREMENTS

Education

• High School diploma or equivalent

Experience

• Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery

Certification/Licenses

• Must meet all licensing requirements in applicable state/province as required by law as prescribed by each state board
• Current state/province issued driver's license with an acceptable driving record

Knowledge, Skills and Abilities

• Basic knowledge of religious and fraternal organizations customs
• Knowledge of computers and some software including MS Office Suite required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities
• Detail oriented

Postal Code: 97213

Category (Portal Searching): Operations

Job Location: US-OR - Portland