Funeral Director/Embalmer

Sci Corp; El Dorado (AR); On-site; USD 30,000 - 46,000; Full time

Job summary

Sci Corp seeks an on-call Funeral Service Associate to support families through funeral arrangements, cremations, and interments in El Dorado, AR. Under a licensed funeral director's guidance, you will coordinate transfers, oversee preparations, and ensure compassionate, professional service.

The role requires strong communication, problem-solving, and multitasking skills, plus a high school diploma and relevant mortuary college prerequisites or enrollment. A valid driver's license is required.

Qualifications

• High School diploma or equivalent is required.
• Enrollment in or completion of a dual degree mortuary college program is required by state regulations.

Responsibilities

• Take first calls and talk with families to provide initial details.
• Coordinate transfers and on-call arrangements.
• Care for the deceased with dignity and comply with policies.
• Assist with funeral and memorial ceremonies and related arrangements.
• Prepare contracts and process payments in accordance with policies.
• Inform families about veterans recognition services and other options.
• Arrange interment or cremation as directed and authorize procedures.
• Ensure compliance with licensing rules and company policies.
• Provide aftercare support when needed.

Skills

Compassion

Communication skills

Problem solving

Multi-tasking

Detail oriented

Education

High School diploma or equivalent

Dual degree mortuary college enrollment

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Under the guidance of a licensed funeral director, implements choices made by the families’ legal representatives regarding the funeral, final disposition of the body and memorialization of the individual. Provides customer service in all areas of funeral arrangements, cremation ceremonies and internment to assist families following the loss of a loved one. Provides exemplary personalized and professional service.

• Performs on-call responsibilities including: taking first calls, talking with families, answering questions, providing initial details, and; conducting transfers
• Supervises and cares for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair and/or applying cosmetics; preparing cremated remains
• Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• Negotiates and enters into funeral contracts. Handles contracts, legal documents, and collection of payment in accordance with company policies
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Arranges for the interment or cremation of human remains
• Confirms authorization to proceed with the service arrangements
• Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions
• Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
• Provides aftercare in absence of Family Service Counselor
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance
• Retains heritage and grows market share through active involvement with community, religious and other organizations

MINIMUM REQUIREMENTS

Education

• High School diploma or equivalent
• Completion of or currently enrolled in a dual degree training program at an accredited mortuary college or technical school specializing in funeral and mortuary science as required by state/province law and as prescribed by each state board

Experience

• Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery

Certification/Licenses

• Must meet all licensing requirements in applicable state/province as required by law as prescribed by each state board
• Current state/province issued driver’s license with an acceptable driving record

Knowledge, Skills and Abilities

• Basic knowledge of religious and fraternal organizations customs
• Knowledge of computers and some software including MS Office Suite required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities
• Detail oriented

Postal Code: 71730

Category (Portal Searching): Operations

Job Location: US-AR - El Dorado