Funeral Director - Advance Planning

Service Corporation International; New Britain (CT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Flexible schedules

Full benefits including medical and dental insurance

Tuition assistance and scholarships

401K program with a generous match

Job summary

A leading funeral service provider in New Britain is looking for an Advance Planning Funeral Director to engage families and provide vital advance-planning services. This role offers flexible schedules and a commitment to integrity. Candidates must possess appropriate state licensure and demonstrate a desire to help families while earning a competitive income. Benefits include a comprehensive compensation package, ongoing training, and opportunities for advancement.

Qualifications

• Must have the appropriate state funeral licensure or the ability to reciprocate license from another state.
• High level of integrity, dedication, and desire to succeed.
• Proficient with computers and technology with knowledge of MS Office Tools.
• Desire to help others and earn a competitive income.
• Ability to work well as part of a team and independently.
• Creative, outgoing, and energetic.
• Solid work history
• May require insurance license

Responsibilities

• Responsible for prospecting a minimum of 1-2 hours each day.
• Responds to client inquiries in a timely and professional manner.
• Builds trust-based relationships with families.
• Collaborates with funeral directors and staff to provide seamless service.

Skills

Integrity

Teamwork

Communication

Technology proficiency

Education

State funeral licensure

Tools

MS Office Tools

Job description

Life’s not about a job, it’s about purpose.

Do you love serving families? Are you passionate about the arrangement conference? Is work life balance important to you?

We currently have a full time opening on our Advance Planning Funeral Director Team. This elite team focuses on community engagement and advance-planning services that make a real difference in the lives of the families we assist. Our directors serve families across multiple communities centered around various locations.

Our Advance Planning Funeral Directors Enjoy:

• Competitive compensation package with incentives
• More flexible schedules (no nights, no holidays, no removals)
• Stability - Service Corporation International (SCI*) includes the Dignity Memorial® brand and is the nation’s largest provider of funeral, cremation and cemetery services. Learn more at sci-corp.com.
• Best-in-class technology platforms and unparalleled resources
• Full Benefits* - including medical, dental and vision insurance and tuition assistance, scholarships, PLUS a 401K program with a generous company match!
• Ongoing Training and leadership development
• Fair advancement opportunities
• Certified Great Place to Work since 2017!

We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!

Requirements & Qualifications

• Must have the appropriate state funeral licensure or the ability to reciprocate license from another state
• High level of integrity, dedication, and desire to succeed
• Proficient with computers and technology with knowledge of MS Office Tools
• Desire to help others and earn a competitive income
• Ability to work well as part of a team and independently
• Creative, outgoing, and energetic
• Solid work history
• May require insurance license

This position may require the associate to obtain and maintain an insurance license in any state in which he/she conducts sales. To obtain the insurance license, the candidate must meet the requirements of a background check process which includes, but is not limited to, a criminal history and credit check.

What you will be doing

Lead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

We think our CEO, Tom Ryan, says it best:

“At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best.”

BETTER HEALTH:

Wellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident.

BETTER WEALTH:

We are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses.

BETTER SELF:

We encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options.

BETTER COMMUNITY:

Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year.

Note: Eligibility requirements apply.

SCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

For any difficulties with the application process, please reach out to [e-mail].

Job Profile ID: S00070

Time Type: Full time

Location Name: New Britain Memorial-Sagarino Funeral Home