Funeral Director

NorthStar Memorial Group; Tampa (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

NorthStar Memorial Group in St. Petersburg, FL seeks a compassionate Funeral Director to guide families through arrangements, including funeral, memorial, and cremation services that honor cultural and personal preferences.

You will meet with families, coordinate logistics, prepare required documentation, ensure regulatory compliance, and work with embalmers, staff, and vendors to deliver dignified services before, during, and after ceremonies.

Qualifications

• Ability to perform embalming and preparation tasks
• Experience working in funeral homes and managing services
• Strong interpersonal skills to support families during arrangements
• Knowledge of funeral, cremation, and cemetery operations
• Flexibility to work evenings, weekends, and holidays
• High school diploma or equivalent; mortuary science education is a plus

Responsibilities

• Meet with families to plan funeral, memorial, and cremation services
• Coordinate logistics and timelines for services
• Prepare required documentation and ensure regulatory compliance
• Oversee embalming and preparation of decedents
• Collaborate with staff, vendors, and cemetery partners
• Provide compassionate customer service before, during, and after services

Skills

Embalming techniques

Funeral home operations

Family services

Communication skills

Education

High school diploma or equivalent

Mortuary science education (beneficial)

Tools

Florida license (FDLE/Board)

Job description

Company Description

NorthStar Memorial Group is a funeral, cremation, and cemetery organization dedicated to celebrating life and supporting families with empathy and professionalism. Since 2004, the company has grown from a single property in Decatur, Illinois to more than 100 locations serving thousands of families across the United States. Team members are encouraged to collaborate, share ideas, and grow in an environment that values diverse backgrounds and experiences. NorthStar Memorial Group has been recognized as one of the best companies to work for multiple years and a top organization for sales professionals. The company offers meaningful career opportunities where individuals can make a lasting impact on the communities they serve.

Role Description

This is a full-time, on-site Funeral Director role based in St. Petersburg, FL. The Funeral Director will guide families through the arrangement process, including planning funeral, memorial, and cremation services that align with their cultural, religious, and personal preferences. Day-to-day responsibilities include meeting with families, coordinating logistics, preparing necessary documentation, and ensuring compliance with all state and local regulations. The role also involves overseeing embalming and preparation of decedents, managing service schedules, collaborating with funeral home and cemetery staff, and coordinating with external vendors. The Funeral Director will provide compassionate customer service, maintain high professional standards, and support families before, during, and after services.

Qualifications

• Candidates should possess skills in embalming and related preparation techniques to ensure dignified care of decedents.
• Candidates should possess experience working in funeral homes and knowledge of funeral, cremation, and cemetery operations.
• Candidates should possess strengths in family services, including counseling, guidance, and support throughout the arrangement and service process.
• Candidates should possess strong communication and customer service skills to interact effectively and empathetically with families, colleagues, and community partners.
• Current state Funeral Director and Embalmer license (or ability to obtain) in Florida is preferred or required, depending on regulations.
• Knowledge of relevant laws, regulations, and documentation requirements in the funeral and cemetery profession.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed for services and family needs.
• High school diploma or equivalent required; additional education in mortuary science or a related field is beneficial.