Funeral Attendant

Service Corporation International; West Hollywood (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

Service Corporation International in Florida is seeking a Funeral Attendant to support ceremony preparation, assist families, and help ensure services run smoothly. The role involves setting up rooms, greeting visitors, and may include pallbearer duties and driving family members.

Candidates should be able to work outside standard hours, including weekends and holidays, and must have a high school diploma and a valid driver's license. No prior experience required; industry training provided.

Qualifications

• Education: High School Diploma or equivalent.
• Certification/License: Valid state issued driver’s license with an acceptable driving record.
• Experience: No prior work experience required. Funeral industry experience preferred.

Responsibilities

• Prepare casket and deceased for visitation or funeral services, including dressing and transport.
• Prepare rooms for services, including chairs, tables, guest books, flowers, keepsakes, and casket items.
• Greet visitors, provide programs, answer questions, and assist families; may serve as pallbearer or drive families to cemetery.
• After services, remove and store company property and handle delivery of mementos and flowers.
• Office assistance: answer phones, route calls, maintain reception area, data entry, and mailroom tasks; drive/maintain company vehicles.

Skills

Follow instructions

Computer literacy

Communication

Compassion

Confidentiality

Teamwork

Lifting ability

Flexible hours

Education

High School Diploma

Job description

Our associates celebrate lives. We celebrate our associates. This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned.

Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles.

Funeral Attendants also assist with the preparation of the deceased and casket.

The ability to work beyond standard business hours, including weekends and holidays, is required.

JOB RESPONSIBILITIES

• Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased.
• Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn.
• Greet visitors, provide programs, answer questions, and provide funeral services information. May serve as pallbearer. May drive families to cemetery site.
• Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers.
• Office Assistance: courtesely answer phones, screen callers, and take ‘first call’ information. Notify staff members when appointments arrive and escort guests to appropriate room. Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming. Review a variety of documents for accuracy. Data entry of document information into proprietary systems. Receive deliveries. Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task. Driver and vehicle maintenance. Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family’s residence, care center, or funeral home. May transport the deceased to funeral home. Wash, vacuum, and clean vehicles to ensure vehicle is presentable. Fuels vehicles as necessary; following safety guidelines and expenditure processes.

MINIMUM Requirements

• Education: High School Diploma or equivalent.
• Certification/License: Valid state issued driver’s license with an acceptable driving record.
• Experience: No prior work experience required. Funeral industry experience preferred.
• Knowledge, Skills and Abilities: Ability to follow instructions given over the phone or in person.
  Ability to use personal computer and type.
  Ability to work and communicate effectively with others.
  Ability to work with kindness and compassion for the deceased and their families.
  Ability to maintain composure in challenging situations.
  Good verbal and written communications skills.
  Ability to maintain confidentiality.
  Ability to work with colleagues to accomplish tasks.
  Ability to work evenings and weekends.
  Ability to lift up to 50 pounds; push/pull up to 200 pounds.

Work CONDITIONS

• Work Environment: Work indoors and outdoors during all seasons and weather conditions. Professional Dress is required when in contact with families. Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions. Work Postures: Frequent, continuous periods of time standing, up 6 hours per day. Climbing stairs to access buildings frequently.
• Physical Demands: Ability to lift up to 50 pounds; push/pull up to 200 pounds. Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage.
• Work Hours: Working beyond “standard” hours, including weekends, nights and holidays.

Job Location: US-FL - Hollywood

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. “SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.