Funeral Assistant / Attendant (Gamble)

Fidelity Memorial Group; Savannah (GA); Sur place; USD 17 000 - 26 000; Temps partiel

Résumé du poste

Appone is seeking a Funeral Assistant to ensure services, visitations, and memorials run smoothly with dignity. You will work under the Funeral Director, delivering compassionate customer service to grieving families and handling logistics.

The role combines empathy, professionalism, and strong organization, with duties from ushering and transport to facility upkeep and administrative tasks. Hours may include evenings, weekends, and on-call shifts, with work in chapel, office, and cemetery

Qualifications

• High school diploma or GED is required.
• Experience in customer service, hospitality, or caregiving is highly preferred.
• Funeral service experience is a plus but not required.
• Must be able to stand long periods and lift heavy objects.
• Valid driver’s license with clean driving record required.

Responsabilités

• Greet grieving family members and guests with a warm, supportive welcome.
• Direct attendees to seating and assist with mobility restrictions.
• Assist Funeral Director with service logistics, including floral arrangements and programs.
• Act as pallbearer when requested and help organize funeral procession lines.
• Prepare chapels and reception areas; manage setup and breakdown.
• Safely transport deceased when needed and support transport to cemetery or crematory.
• Hours are often irregular, including evenings, weekends, and holidays.
• Work environment alternates between indoor and outdoor cemetery settings.

Connaissances

Compassion & Empathy

Discretion & Professionalism

Attention to Detail

Physical Stamina

Valid Driver's License

Formation

High School Diploma or GED

Description du poste

The Funeral Assistant plays a vital role in ensuring that funeral services, visitations, and memorial events run smoothly, seamlessly, and with the utmost dignity. Working directly under the supervision of the Funeral Director, the assistant provides compassionate customer service to grieving families, manages logistical and administrative details, and maintains the pristine appearance of the facilities and vehicles. This role requires a unique blend of deep empathy, professionalism, and strong organizational skills.

Key Responsibilities

Service & Guest Support

• Welcome & Direct: Greet grieving family members and guests arriving for visitations, viewings, and services, providing a warm, supportive, and professional first impression.
• Ushering: Direct attendees to seating, chapels, or gravesites, and assist individuals with mobility restrictions.
• Service Assistance: Assist the Funeral Director with the logistics of the service, which may include arranging floral displays, distributing register books/programs, closing caskets at the appropriate times, and operating audio/visual equipment.
• Procession Assistance: Act as a pallbearer when requested and assist in organizing the funeral procession line of vehicles.

Operations & Facility Maintenance

• Setup and Breakdown: Prepare chapels, viewing rooms, and reception areas before services (adjusting lighting, seating, and floral arrangements) and clean/reset them afterward.
• Vehicle Care: Ensure the funeral fleet (hearses, limousines, and lead vehicles) is clean, vacuumed, fueled, and polished prior to every service.
• General Housekeeping: Maintain the cleanliness and presentation of both public areas (lobby, restrooms) and administrative spaces.

Administrative & Technical Support

• Documentation: Assist with basic office duties, including answering phones, filing paperwork, and processing death certificates or obituaries.
• Transportation: Assist with the respectful transfer and transport of the deceased from the place of death (hospital, home, or nursing facility) to the funeral home, and eventually to the cemetery or crematory.
• Preparation Support: When needed and permitted by law, assist with dressing, casketing, or preparing the deceased for viewing (note: this does not include embalming, which requires a specialized license).
• Hours: Often irregular and unpredictable. This position frequently requires working evenings, weekends, and holidays, as well as participating in an on-call rotation for after-hours transfers.
• Environment: Split between indoor office/chapel settings and outdoor cemetery environments.

Position Requirements

Qualifications & Skills

• Education: High school diploma or equivalent (GED) required.
• Experience: Prior experience in customer service, hospitality, or a caregiving role is highly preferred. Experience in the funeral service industry is a plus, but not always required.
• Key Attributes: * Compassion & Empathy: Ability to interact tactfully and kindly with people enduring profound grief and emotional distress.
• Discretion & Professionalism: Maintaining strict confidentiality and adhering to dress codes (typically conservative, formal business attire).
• Attention to Detail: Precision in following specific cultural, religious, and family instructions for services.
• Physical Requirements: Ability to stand for long periods, lift and carry heavy objects (such as caskets or large floral arrangements, often up to 50 lbs or more), and work in varying weather conditions during graveside services.
• License: A valid driver’s license with a clean driving record is required for operating company vehicles.

Full-Time/Part-Time Part-Time

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Location Gamble Funeral Service

This position is currently accepting applications.