Funeral Arranger

carriageservices; Los Gatos (CA); On-site; USD 39,000 - 41,000; Full time

Job summary

Carriage Services is hiring a Funeral Arranger to support memorial services at the Darling Fischer Chapel of the Hills on-site. You will meet with families, coordinate options, and ensure a smooth service flow under supervision of a licensed funeral director.

The role requires 2+ years in funeral arrangements, strong English communication, and proficiency with MS Office. Compensation is $28–$30/hour, FT position with standard duties and responsibilities.

Qualifications

• High School Diploma or equivalent.
• 2+ years of Funeral Director or Funeral Arranger experience.
• Able to read, write and speak English fluently; bilingual is a plus.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel).
• Valid state driver’s license with good driving record.

Responsibilities

• Meet with client families to assist in personalized memorial services under supervision.
• Coordinate service options and paperwork with clergy and others.
• Attend services and visitations; supervise transportation and logistics.
• Prepare the deceased for viewing; arrange flowers, lighting, and seating.
• Ensure paperwork and permits comply with laws and regulations.

Skills

Funeral experience

Customer service

English fluency

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Funeral Arranger

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

The Funeral Arranger is accountable for performing a variety of tasks during funeral and memorialization process to ensure services run smoothly and that the expectations of our client families and their guests are exceeded.

Compensation: $28 - $30 per hour

Job Type: Full-Time

Location: Darling Fischer Chapel of the Hills

Qualifications

• High School Diploma or equivalent
• 2+ years of Funeral Director or Funeral Arranger experience
• Able to read, write and speak English fluently - Bilingual is a plus.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred
• Valid state issued driver’s license in good standing and acceptable driving record.

Job Duties

• Meets with client families to listen and assist in arrangements personalized memorial services, under direct supervision of a licensed funeral director.
• Understands and implements Company provided training to ensure all client families recognizes service and merchandise options.
• Conducts and attends services and visitations on a regular basis.
• Works on-call /first call, as needed.
• Utilizes systems to review merchandise options, enter contracts, and complete necessary forms, without supervision or assistance.
• Preparation of the deceased: dressing and casketing.
• Place casket in visitation area, adjust light fixtures, and arrange or supervise arrangement of flowers or plants.
• Direct and usher families and services attendees to and from the location of the funeral service.
• Coordinate all service arrangements and details with clergy, other presiding persons, fraternal or military organizations, and others who may participate in conducting the funeral service.
• Supervise and assist in the transportation of client family to ensure a timely departure and arrival.
• Arrange and coordinate shipment of remains to and from other cities and locations.
• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files.
• Acts to improve market share through participation in community events, groups and/or organizations.
• Receives input and guidance from Funeral Director on services and paperwork.
• Ensures proper paperwork, including permits and certificates, are timely in accordance with relevant laws and regulations.
• Answer questions and assist with serving the needs of the client families.
• Must be able to work independently with little or no supervision.
• Identify and remedy all hazards on grounds.
• Other duties as assigned.

Physical Requirements and Work Environment

• The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
• Must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company’s safety procedures, including wearing any personal protective equipment that may be required.
• Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds.
• Performance of this position’s duties may also require power reaching, pushing, and pulling.
• This position’s duties require routine exposure to chemicals and/or blood borne pathogens.
• Must be able to drive a company vehicle and maintain a good driving record and must be insurable under company vehicle insurance.