Funeral Arranger

Service Corporation International; Burbank (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

401(k) with company match

Short-Term Disability

Long-Term Disability

Life Insurance

EAP

Job summary

Service Corporation International in Burbank, CA seeks a dedicated Funeral Assistant to support funeral and memorial services, coordinate logistics, and assist families with post-ceremony needs.

Responsibilities include arranging rites, coordinating service details, and maintaining records. A minimum of 3 years in a funeral-related role and a valid driver’s license are required; the role involves frontline client interaction and operational tasks.

Qualifications

• Basic knowledge of religious and fraternal organizations customs.
• Knowledge of computers and MS Office Suite.
• High level of compassion and integrity.
• Good communication skills.
• Problem solving skills.
• Ability to multi task and set priorities.
• Detail oriented.

Responsibilities

• Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner.
• Confirms authorization to proceed with the service arrangements.
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
• Assists with funeral services by coordinating parking, ushering, driving funeral vehicles, assisting at chapel and cemetery, and delivering keepsakes.
• In absence of Family Service Counselor, provides aftercare and pre-arrangements for next of kin.
• Ensures potential pre-need referrals are shared with Family Service Counselors.
• Adheres to licensing authorities, rules and regulations.
• Prepares and completes documents and online entries related to services, cremations, maintenance.
• Assists with general office duties including answering phones and reports.
• Assists with maintenance of vehicles, facility and property.
• Receives caskets and supplies and places into inventory.
• Ensures refreshments are available where allowed by law.

Skills

Compassion

Integrity

Communication

Problem solving

Multitasking

Detail orientation

MS Office

Education

High School Diploma

Job description

Our associates celebrate lives. We celebrate our associates.

Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.

Job Responsibilities

• Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
• Confirms authorization to proceed with the service arrangements
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs
• In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre-arrangements for next of kin
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance
• Assists with general office duties including answering phones and preparing reports as necessary
• Assist with the maintenance of vehicles, the facility and property
• Receives caskets and other funeral home supplies as well as place into inventory
• Ensures refreshments are available (where allowed by law)

Minimum Requirements

Education

• High School diploma or equivalent

Experience

• Minimum of 3 years related experience as a Funeral Assistant

Licenses

• Current state/province issued driver’s license with an acceptable driving record

Knowledge, Skills and Abilities

• Basic knowledge of religious and fraternal organizations customs
• Knowledge of computers and some software including MS Office Suite required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities
• Detail oriented

Compensation

Salary: $21.00+ based on experience

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working around and/or handling deceased and working around families and colleagues Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Postal Code: 91506

Category (Portal Searching): Operations

Job Location: US-CA - Burbank