Fund Servicing Associate II

Testing Site - JPMC; Tampa (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorganChase in Tampa seeks a Fund Servicing Associate II to join our fund accounting and administration team. You will apply broad knowledge of fund servicing to deliver accurate results, support controls, and help drive improvements in processes and client outcomes.

This role emphasizes collaboration, analytical problem solving, and emotional intelligence to build trusted relationships with colleagues and clients while supporting training and potential travel for training in Boston.

Qualifications

• Five years of fund accounting and administration experience.
• Experience maintaining accurate accounting and securities records.
• Ability to resolve accounting or securities transactions issues.
• Experience implementing operational procedures and controls, incl. cybersecurity.
• Strong emotional intelligence to build relationships and influence outcomes.
• Excellent interpersonal and communication skills.
• Ability to manage multiple assignments under pressure.

Responsibilities

• Prepare and review expense accruals, budgeting, income distributions, capital gains, board materials, and prospectus/SAI with controls.
• Research issues, communicate effectively, and escalate in a timely manner as needed.
• Define and ensure successful completion of ad-hoc requests.
• Adhere to checklists and Standard Operating Procedures.
• Assist management in implementing new checklists and procedures and participate in projects.
• Assist with workflow management and technology enhancements and streamline operations.
• Oversee maintenance of accurate accounting and securities records for each fund administered.
• Investigate and resolve accounting or securities transaction issues breaching tolerances; collaborate with teams.
• Support training of new hires and perform other duties as assigned.
• Willing to travel to Boston for training if needed.

Skills

Fund accounting

Fund administration

Issue resolution

Operational controls

Cybersecurity awareness

Emotional intelligence

Interpersonal skills

Communication

Multitasking

Education

Bachelor's or Master's in Accounting/Finance

CPA

Job description

Join JPMorganChase as a Fund Servicing Associate II and be at the forefront of enhancing our operational services in fund accounting and administration. This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement. As a Fund Servicing Associate II, within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem‑solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and organizing your own work, and potentially that of a team, while continuously seeking opportunities for improvement and innovation in our operating platform.

Job responsibilities

• Prepare and review various deliverables related to expense accruals, budgeting, income distributions, capital gains, board materials, and prospectus/SAI, while maintaining all required controls.
• Research and resolve issues or queries, communicate effectively, and escalte in a timely manner as needed.
• Define and ensure successful completion of ad‑hoc requests.
• Ensure adherence to checklists and Standard Operating Procedures.
• Assist management in the implementation of new checklists and procedures and participate in projects.
• Assist with workflow management and technology enhancements and make suggestions to streamline operations.
• Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes.
• Investigate and resolve accounting or securities transaction issues breaching JP Morgan system tolerances, implement accurate and timely operational procedures, partner with Operations, Technology, Product, Sales, and Program Management teams, and identify and address process vulnerabilities to drive continuous improvement.
• Support training of new hires as necessary and perform other duties as assigned.
• Willing to travel to Boston for training if needed.

Required qualifications, capabilities, and skills

• Demonstrated expertise in fund accounting and administration, with at least five years of experience focusing on maintaining accurate accounting and securities records, evidenced by successful management of related tasks and responsibilities.
• Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with validation tolerances.
• Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti‑fraud measures.
• Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients.
• Possess strong interpersonal and communication skills.
• Demonstrate initiative, perform well under pressure, and handle multiple assignments simultaneously.

Preferred qualifications, capabilities, and skills

• Experience working across multiple business areas and/or functions to deliver results
• Demonstrated expertise in financial reporting, fund administration, accounting, and/or custody, with five years of experience preferred, evidenced by successful handling of related tasks and responsibilities.
• Bachelor's or Master's degree in Accounting, Finance or CPA
• Possess a minimum of 5 years of experience in the financial services industry, preferably within mutual fund accounting or administration.