Full Time - Visual Lead, Tampa- West Elm

West Elm; Tampa (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

West Elm is seeking a Visual Merchandising Lead to partner with store management and the District Visual Manager to execute the store's display strategy and seasonal plan.

You will model daily disciplines, coach the visual team, lead floorset timelines, analyze reports for profitability, and ensure exceptional customer experiences while maintaining safety and store standards.

Qualifications

• 1–3 years retail sales experience with shift supervision preferred.
• 1–2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred.
• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• Active, standing, walking, bending, climbing, reaching and lifting for extended periods of time.
• Open availability to meet the needs of the business.
• Associates must be available for annual inventory and entire holiday season (November and December).

Responsibilities

• Lead visual merchandising and display; map, plan and execute floorset timeline targets to drive sales and seasonal strategy.
• Lead and maintain daily disciplines for markdowns, promotions/signage, replenishment and recovery.
• Collaborate with GM and DVM on store adaptations for ownership, layout or customer needs.
• Analyze reports to identify opportunities to improve profitability and drive results.
• Communicate inventory needs to DM and distribution in partnership with GM to maximize sell-through and margin.
• Partner with GM on associate productivity and performance related to visual standards.
• Maintain visual supplies and signage organization and communicate supply needs to GM.
• Ensure effective payroll and workload planning with GM.
• Assess, recognize and motivate talent; support onboarding and visual training.
• Model customer-focused service and connect Design support to needs.
• Abide by safety, security/injury and emergency policy and procedures.
• Comply with all company policies and procedures.
• Maintain a fair and respectful environment for all associates.
• Perform projects and assignments as directed by management.

Skills

Retail sales

Visual merchandising

Communication

Leadership

Team motivation

Availability

Inventory

Job description

Job Description

The Visual Merchandising Lead (Visual Lead) position will partner with management and District Visual Manager to execute the store’s visual merchandizing and display strategy. Assist management in modeling and coaching visual team on routines and disciplines that maximize productivity, achieve visual standards, and keep the store a neighborhood destination for inspiration.

Overview

The Visual Merchandising Lead (Visual Lead) position will partner with management and District Visual Manager to execute the store’s visual merchandizing and display strategy. Assist management in modeling and coaching visual team on routines and disciplines that maximize productivity, achieve visual standards, and keep the store a neighborhood destination for inspiration.

Responsibilities

• Lead visual merchandising and display. Partner with GM/DVM to map, plan and execute floorset timeline targets to drive sales and execute seasonal strategy
• Lead and maintain daily disciplines and routines that maximize efficient execution of markdowns, promotions/signage, replenishment and recovery.
• Collaborates with GM and DVM on adaptations/substitutions from directives to account for stores ownership, layout or customer.
• Analyze various reporting to look for opportunities to improve profitability and drive results
• Communicates inventory need to DM and distribution in partnership with GM to increase sell-through and maximize margin (MUU) and profitability.
• Partner with GM on associate productivity and performance related to visual standards.
• Maintains all visual supplies and signage organization and communicates supply needs to GM.
• Partner with GM to ensure effective utilization of payroll and workload planning.
• Partner with GM to assess, recognize and motivate talent.
• Serves as a learning partner and guide during associate onboarding. Facilitates visual training and skill building activities as required for visual team.
• Models genuine and enthusiastic interest in the customer. Prioritizes the needs of the customer by connecting available to Design support.
• Abide by all safety, security/injury and emergency policy and procedures.
• Comply with all company policies and procedures.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
• Perform projects and assignments as directed by the management team.

Qualifications & Requirements

• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
• Employment/promotion to this role will be contingent on successful completion of a background check.
• Must have open availability to meet the needs of the business.
• Associates must be available for annual inventory and entire holiday season (November and December).