Full-Time Teller Position - Potsdam Location

Adkcreditunion; Town of Tupper Lake (NY); On-site; USD 32,000 - 46,000; Full time

Job summary

Adirondack Federal Credit Union in Tupper Lake, NY is seeking a Member Services Teller to handle member transactions in-branch and over the phone, delivering friendly, accurate service and promoting credit union products.

Key duties include greeting members, resolving requests, maintaining cash drawer and vault as needed, and potential travel to other branches. Requires high school diploma; experience in financial services is a plus. Schedule Monday–Friday 8am–5pm with two Saturday trainings.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask.
• Proficient in computer applications.

Responsibilities

• Meet and greet members in a professional manner and process transactions accurately.
• Respond to member requests or complaints in-person, by phone, or email and direct to the right person when needed.
• Maintain a cash drawer and, at times, the vault accurately.
• Promote Adirondack FCU products and services to members.
• Occasional travel to other branches may be required.

Skills

Communication skills

Customer service

Multitasking

Computer proficiency

Education

High School diploma or equivalent

Financial institution experience a plus

Job description

The Member Services Teller professionally and competently handles members’ financial transactions within the branch setting and over the phone. Additionally, the Member Services Teller will inform members of promotions and additional products and services that may assist them with their financial needs.

Summary of Job Responsibilities:

• Meet and greet members and visitors in a professional manner. Provide prompt, efficient, and accurate service in the processing of transactions.
• Respond to member requests, problems, and complaints either in-person, by phone, or email, and direct them to the appropriate person when necessary.
• Accurately maintain a cash drawer and, at times, the vault.
• Promote products and services of Adirondack FCU.
• Other duties as assigned and possibility of occasional travel to other branches.

Required Skills/Abilities:

• Excellent communication and customer service skills.
• Ability to multitask.
• Proficient in computer applications.

Education and Experience:

• High School diploma or equivalent.
• Previous experience in a financial institutiona plus.

Compensation and Benefits:

• Pay range based on experience.
• Comprehensive benefits package including medical, dental, vision, long-term disability and life insurance plans, health savings account, 401(k) retirement, and employee assistance program.
• Professional development and training opportunities.
• Paid vacation, sick time, and holidays.
• Work schedule is Monday-Friday 8am-5pm. Two Saturday training sessions annually.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Please read carefully before submitting.
I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Adirondack FCU to hire me. If I am hired, I understand that either Adirondack FCU or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Adirondack FCU has the authority to make any assurance to the contrary.
I attest with my acknowledgement that I have given to Adirondack FCU true and complete information on this application. No requested information has been concealed. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

Thanks!
Tawnya Bujold
Project Manager
Adirondack Federal Credit Union
280 Park St
Tupper Lake, NY 12986
[phone] ext. 107
Fax: [phone]