Full Time Teller - Morristown

eastmancreditunion; Morristown (NJ); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive pay and benefits

Job summary

Eastman Credit Union seeks a Full Time Teller for the Morristown branch expansion. The role supports the new branch opening in Q4 2026 and will initially be assigned to TN branches before transitioning to Morristown upon opening.

The ideal candidate will demonstrate excellent communication, leadership, integrity, and flexibility, reflecting ECU’s standards of professionalism and service. Eastman Credit Union offers competitive pay, benefits, and growth opportunities.

Qualifications

• Excellent communication skills and customer service orientation.
• Leadership ability, self-awareness and flexibility are valued.
• Integrity, loyalty and dedication in performance and member service.

Responsibilities

• Teller transactions accurately and efficiently using cash recyclers or curbside when applicable.
• Understand check acceptance procedures and place appropriate holds when necessary.
• Balance cash drawer and resolve any outages; stay updated on teller policies and procedures.
• Maintain knowledge of regulations (BSA, Reg CC, OFAC) and Core systems to access member information.
• Provide friendly, helpful service and maintain a positive attitude with members and staff.
• Process foreign currency and wire transfer requests; perform account file maintenance.
• Create and replace plastic cards; perform notary duties and assist with safe deposit box entry.
• Adhere to Service Excellence expectations and foster an Every Member, Every Time culture.
• Attend team meetings and support ECU’s mission, values, and policies.

Skills

Customer service

Communication skills

Leadership

Integrity

Flexibility

Job description

Eastman Credit Union is now hiring Full Time Tellers for the Morristown Branch!

This position supports our new Morristown Branch, scheduled to open in Q4 2026. We are actively seeking candidates to be part of this exciting expansion. Prior to the branch opening, the selected candidate will be assigned to one of our two Greeneville, TN branches or the Rogersville, TN branch. Upon the official opening of the Morristown Branch, the role will transition to a full-time position at the new location. This is an exciting opportunity to grow with the organization while playing a key role in expanding our field of membership to better serve our members.

Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include excellent communication skills, leadership ability, self-awareness, and flexibility. We searchfor candidates that reflect integrity, loyalty, and dedication in everything they do.

Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have highexpectationsfor performance andwantemployees whocan rise to the challenge.

Scheduling Requirements:
This full-time (40 hours/week) position requires availability Monday–Friday between 7:15 a.m. and 6:00 p.m., with weekly schedule changes based on business needs.

Dress Code:
Business casual professional attire and conservative grooming are required at all times, including interviews.

Essential Duties and Responsibilities

Teller Functions

• Perform teller transactions accurately and efficiently, using teller cash recyclers (TCR) or curbside when applicable.
• Comprehend True Checks check acceptance recommendations and place appropriate check holds when necessary.
• Ensure accurate balancing of cash drawer - analyze transactions to recognize and resolve outages.
• Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures.
• Maintain up-to-date knowledge of relevant regulations (including BSA, Reg CC, and OFAC).
• Maintain knowledge of Core Proficiently access account information for the members (i.e., multiple ownership of individual accounts, overdraft protection, deductions and allocations, Statement Viewer, EWS, etc.).
• Maintain pleasant, positive, and helpful attitude when dealing with members and co-workers.

Additional Responsibilities

• Process foreign currency
• Accept wire transfer requests
• Perform account file maintenance
• Create and replace plastic cards
• Perform and adhere to notary public duties
• Redeem and coordinate the transfer of savings bonds
• Assist with safe deposit box entry

Service Excellence

• Know and adhere to the Service Excellence Expectations
• Assist in creating and maintaining an Every Member, Every Time culture.
• Know and adhere to Mystery Shop expectations
  • Empathy: Using member’s name, offering additional services, providing undivided attention, using appropriate closing remarks, and displaying a can-do, glad-to service to our members.
  • Reliability: Performing transaction correctly the first time, ID member when appropriate.
  • Responsiveness: Appropriate greeting with a smile, face member and make eye contact.
  • Assurance: Confirm transaction, display willingness to serve, use “please” and “thank you”, and offer friendly comments.

Teamwork and Contribution

• Identify and support self-improvement opportunities.
• Demonstrate team player qualities.
• Volunteer to assist other staff whenever possible.
• Assist others within ECU.
• Attend and participate in Team meetings.
• Support ECU’s Mission, Vision, Strategic Intent, Values, Policies, Guidelines and Management’s decisions.
• Identify cross-servicing opportunities.

Attendance and Punctuality

• Demonstrate exceptional attendance and punctuality
  • Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time).
  • Document overtime, PTO and UTO.
  • Review timecard daily for overtime and report to manager for possible remediation.
• Be flexible when needed during scheduled time off.

Eastman Credit Union is an Equal Opportunity Employer.