Full-Time Teller: Customer-First Service & Growth Path

Mercantile Bank of Michigan; Mount Pleasant (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Mercantile Bank of Michigan in Mt. Pleasant is hiring a Full-Time Teller to deliver exceptional customer service and process a variety of transactions on site. You will work in a collaborative environment with a focus on accuracy and customer satisfaction.

In this role you will identify cross-sell opportunities, assist customers with routine banking needs, and maintain strong teamwork and professional communication with colleagues while supporting the branch's goals and service standards.

Qualifications

• Ability to prioritize and multitask in a fast-paced environment.
• Cash handling with accuracy and the ability to count cash back to customers.
• Accurate data entry via computer systems.
• Proactive learner; willing to participate in training.
• Strong interpersonal and customer service skills.
• Clear verbal and written communication.
• Organization and attention to detail.
• Ability to work well under pressure.
• Preferred: needs-based sales experience.

Responsibilities

• Operate a cash drawer and provide excellent customer service on a variety of transactions
• Identify cross-sell opportunities and refer to the appropriate team member(s)
• Work in a team atmosphere and communicate professionally with customers as well as peers

Skills

Cash handling

Data entry

Communication

Multitasking

Customer service

Problem solving

Organization

Attention to detail

Job description

Mercantile Bank of Michigan in Mt. Pleasant is hiring a Full-Time Teller to deliver exceptional customer service and process a variety of transactions on site. You will work in a collaborative environment with a focus on accuracy and customer satisfaction.

In this role you will identify cross-sell opportunities, assist customers with routine banking needs, and maintain strong teamwork and professional communication with colleagues while supporting the branch's goals and service standards.