Full Time Teller (Blue Springs, MO)

Equity Bank; Missouri; On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Dental & Vision Insurance

401(K) Retirement Plan w/ CompanyMatch

Generous Vacation & Sick Time

Employee Stock Purchase Plan

Retail Banking Benefits

Job summary

Equity Bank in Blue Springs, MO is seeking a full-time Teller to join our Retail team. You will handle daily financial transactions, help clients with deposits, withdrawals, transfers and product referrals, and contribute to a friendly, accurate banking experience.

We value teamwork, reliability, and a commitment to customer service. Training is provided, with opportunities to grow within a community-focused bank that supports its employees and the local area.

Qualifications

• High School diploma or equivalent.
• Cash handling experience preferred.
• Customer service experience.
• Excellent interpersonal, verbal, and written communication skills.
• Computer proficiency in Windows-based system.
• Ability to maintain a high degree of confidentiality.
• Strong attention to detail and organizational skills.
• Capable of working with a team.
• Aptitude for math.
• Fluency in more than one language preferred.
• Ability to travel to Wichita, KS for required training your first week on the job.

Responsibilities

• Accurately process financial transactions including deposits, withdrawals, transfers, check cashing, payments, monetary instrument sales, and internal bank transactions.
• Balance transactions and cash daily.
• Approve transactions for other employees within your assigned approval authority limit, if applicable.
• Assist in management of bank cash levels as delegated by a manager or supervisor.
• Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
• Adhere to operating procedures and protocols.
• Build Client Relationships
• Conduct professional client conversations that build and sustain trust and credibility.
• Discover key life events happening with clients to ensure bank products and services are meeting financial needs.
• Promote bank products and services, within and outside of the branch.
• Proactively make referrals to bank partners that result in additional revenue to the bank.
• Demonstrate operational soundness to minimize risk exposure or loss and to maintain quality production.
• Deliver a Consistently Superior Client Experience
• Demonstrate excellent customer service skills.
• Behave in a manner to create a welcoming, engaging, professional environment for clients and your team to experience.
• Respond to routine client inquiries and requests.
• Demonstrate Compliance with Applicable Laws and Regulations
• Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
• Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.
• Actively work with clients to understand each client’s normal account activity, as appropriate for this position.
• Complete periodic compliance training.
• Regular and reliable attendance
• Perform other duties as assigned or required.

Skills

Cash handling

Customer service

Interpersonal communication

Written communication

Confidentiality

Attention to detail

Team player

Math aptitude

Bilingual (preferred)

Training travel (Wichita KS)

Education

High School diploma or equivalent

Tools

Windows-based systems

Job description

Position: Teller

Department: Retail

Location: Blue Springs, MO (Main)

Status: FT Hourly
Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you’ll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we’ll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.

++Responsibilities and Expectations++

1. Accurately Perform Financial Transactions and Functions

• Accurately process financial transactions including but not limited to deposits, withdrawals, transfers, check cashing, payments, monetary instrument sales, and internal bank transactions.
• Balance transactions and cash daily.
• Approve transactions for other employees within your assigned approval authority limit, if applicable.
• Assist in management of bank cash levels as delegated by a manager or supervisor.
• Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
• Adhere to operating procedures and protocols.

1. Build Client Relationships

• Conduct professional client conversations that build and sustain trust and credibility.
• Discover key life events happening with clients to ensure bank products and services are meeting financial needs.
• Promote bank products and services, within and outside of the branch.
• Proactively make referrals to bank partners that result in additional revenue to the bank.
• Demonstrate operational soundness to minimize risk exposure or loss and to maintain quality production.

1. Deliver a Consistently Superior Client Experience

• Demonstrate excellent customer service skills.
• Behave in a manner to create a welcoming, engaging, professional environment for clients and your team to experience.
• Respond to routine client inquiries and requests.

1. Demonstrate Compliance with Applicable Laws and Regulations

• Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
• Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.
• Actively work with clients to understand each client’s normal account activity, as appropriate for this position.
• Complete periodic compliance training.

1. Regular and reliable attendance
2. Perform other duties as assigned or required.

++Required Skills & Education++

• High School diploma or equivalent
• Cash handling experience preferred
• Customer service experience
• Excellent interpersonal, verbal, and written communication skills
• Computer proficiency in Windows-based system
• Ability to maintain a high degree of confidentiality
• Strong attention to detail and organizational skills
• Capable of working with a team
• Aptitude for math
• Fluency in more than one language preferred
• Ability to travel to Wichita, KS for required training your first week on the job

The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.

Who we are

Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.

At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.

Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.

What’s in it for you?

We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.

• Dental & Vision Insurance
• 401(K) Retirement Plan w/ Company Match
• Generous Vacation & Sick Time
• Employee Stock Purchase Plan (ESPP)
• Retail Banking Benefits

Find your future at Equity Bank!
The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.

Physical Requirements

This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.

Work Environment

This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.

Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.