Full- TIme Supervisor - Kings Shops, HI

TravisMathew; Waikoloa (HI); On-site; USD 29,000 - 33,000; Full time

Job summary

TravisMathew is seeking a Store Supervisor to lead in-store sales and service and promote a sales culture that meets KPIs and profitability goals.

The role focuses on delivering exceptional customer experiences, building a loyal client base, and mentoring part-time staff while collaborating with cross-functional teams to drive growth across the store. This position requires flexibility for evenings and weekends.

Qualifications

• Microsoft Office proficiency as part of daily operations.
• Experience with POS systems and retail software.
• Strong written and verbal communication skills.
• Ability to mentor a team and lead by example.
• Experience in visual merchandising and CRM activities.

Responsibilities

• Lead on-floor sales and service to meet goals and KPIs.
• Develop and retain repeat client base to grow sales.
• Maintain knowledge of apparel fit, fabrics and use.
• Support product and visual merchandising to boost sales.
• Coordinate store events and CRM activities to reward repeat business.
• Mentor part-time and seasonal staff.

Skills

Microsoft Office

POS systems

Team mentorship

Strong communication

Cross-functional collaboration

Education

Bachelor’s Degree in Business or related field

1-3 years retail store management

2 years client services experience

Tools

Back office operations management

Visual merchandising

Recruitment / training

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

Job Description

The Supervisor is responsible for managing and maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

Roles And Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
• Provide mentorship to part-time and seasonal client associates

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Experience with back office operations management, visual merchandising and recruitment / training
• Strong written and verbal communication skills
• Ability to manage and mentor a team
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders
• Ability to make decisions independently, or escape when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

Education And Experience

• Bachelor’s Degree in Business or related field preferred
• 1-3 years’ experience in retail store management
• 2 years’ experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if Applicable)

• Work is performed in a designated professional office workstation and environment.
• Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.

21.65 - 22.73 - 23.80 USD Hourly

TravisMathew is an Equal Employment Opportunity