Full-Time Store Merchandising Supervisor

Kohl's; Town of Lancaster (NY); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

PTO & Vacation Buy

Health & Vision Insurance

401(k) Savings Plan

Life Insurance

Adoption assistance

Job summary

Kohl’s is seeking a Merchandising Supervisor in the Town of Lancaster, NY area to lead store merchandising, pricing, and recovery while coaching associates to meet brand standards. You will drive product presentation, replenish stock based on demand, and partner with Operations on merchandise intake to ensure efficient in-store execution.

The role emphasizes strong customer service, integrity, teamwork, and adherence to safety and loss-prevention policies.

Qualifications

• Must be at least 18 years of age or older.
• Strong verbal/written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Lead store merchandising to meet visual standards and brand direction.
• Maintain a well-recovered selling floor with clear, compelling product presentation.
• Replenish stock based on sell-through and seasonality to ensure product availability.
• Coach and train associates to execute merchandising direction and brand standards.
• Execute accurate in-store pricing changes, tagging, and ticketing procedures.
• Support and partner with Operations on merchandise intake and in-store execution.

Skills

Communication

Scheduling flexibility

Job description

About The Role

As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes.

What You’ll Do

• Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager
• Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer
• Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes
• Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards
• Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently
• Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standards
• Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution

All Supervisor Roles At Kohl’s Are Responsible For

• Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment; taking appropriate partners as needed
• Modeling, guiding and providing direction to associates
• Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
• Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
• Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
• Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty
• Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
• Accomplishing multiple tasks within established timeframes
• Training, monitoring and reinforcing company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Key holder responsibilities include opening and closing store processes, and providing direction to associates
• Other responsibilities as assigned

Required

What Skills You Have

• Must be at least 18 years of age or older
• Strong verbal/written communication and interpersonal skills
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• 2 years experience in retail or similar industry
• Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals

Pay Range: $22.25 - $34.50

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).