Full-Time Store Merchandising Supervisor

FashionUnited; New York (NY); On-site; USD 32,373 - 50,213; Full time

Benefits offered by this job

Work life balance (PTO, Vacation Buy Program, Parental Leave)

Health & Wellness programs

Savings & Retirement Benefits

Job summary

FashionUnited is seeking a Merchandising Supervisor in New York, NY, who will lead associates in delivering excellent customer service through effective merchandising and training. The ideal candidate will have experience in retail, a strong focus on coaching for performance, and the ability to maintain exemplary store presentation.

This role requires strong communication skills and flexibility to accommodate various work hours including days, nights, and weekends. Benefits include work-life balance options and comprehensive health programs.

Qualifications

• Must be at least 18 years of age or older.
• Strong verbal/written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Lead associates to deliver excellent customer service through merchandising.
• Train merchandising associates on company standards.
• Support and partner with Operations on merchandising incoming product.

Skills

Verbal communication

Interpersonal skills

Flexibility

Job description

About the Role

As Merchandising Supervisor you will be the expert in merchandising and lead associates to deliver excellent customer service through sales floor merchandising, pricing, and recovery. You will teach, coach, develop, and supervise associates while consistently executing merchandising processes.

What You’ll Do

• Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adapt merchandising direction based on layout, adjacencies, and store needs in partnership with the Merchandising Manager.
• Maintain a well‑recovered selling floor where product is displayed in a clear, easy‑to‑understand, and compelling manner to the customer.
• Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell‑through and seasonal changes.
• Coach, teach, and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards.
• Execute pricing activities in store, ensuring that price changes, sign changes, and ticketing procedures are completed accurately and efficiently.
• Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standards.
• Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution.

All Supervisor roles at Kohl’s are responsible for

• Leading with integrity, honesty, and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment; taking appropriate partners as needed.
• Modeling, guiding, and providing direction to associates.
• Demonstrating and coaching a customer‑service mindset, including customer‑service philosophies, anticipating customer needs, and satisfactorily resolving issues.
• Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
• Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing.
• Preventing loss by educating associates, monitoring daily store activity, maintaining product‑protection standards, ensuring company policies are followed, and partnering with Loss Prevention.
• Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty.
• Using key performance indicators (KPIs) to make informed business decisions that drive overall store results.
• Accomplishing multiple tasks within established timeframes.
• Training, monitoring, and reinforcing company policies, procedures, standards, and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Key holder responsibilities include opening and closing store processes, and providing direction to associates.
• Other responsibilities as assigned.

What Skills You Have

Required

• Must be at least 18 years of age or older
• Strong verbal/written communication and interpersonal skills
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• 2 years experience in retail or a similar industry
• Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals

Pay Range: $23.50 - $36.45

Kohl’s offers a variety of benefits to associates depending on full‑time/part‑time status and work hours, including: Work life balance (PTO, Vacation Buy Program, Parental Leave), Health & Wellness (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), Savings & Retirement Benefits (401(k), Flexible Spending Accounts and associate discount programs with Kohl’s partners), Insurance Programs (Life Insurance for you, your family or your pet, as well as other protection programs), and Life Events (Legal and adoption assistance benefits).