Full-Time Store Merchandising Lead

Kohl's; Memphis (TN); On-site; USD 15,911 - 22,661; Full time

Job summary

Kohl's in Memphis seeks a Merchandising Lead to drive on-floor presentation, pricing changes, and product replenishment while upholding brand standards and delivering exceptional customer service.

You will train teams, coordinate with peers on incoming stock, and ensure accurate signing and pricing. The role emphasizes integrity, teamwork, and meeting performance goals in a dynamic retail environment.

Qualifications

• Must be at least 18 years of age.
• Flexible availability including days, nights, weekends, and holidays.
• Strong verbal and written communication and interpersonal skills.

Responsibilities

• Execute store merchandising standards following guidelines for product presentation.
• Maintain product levels on the sales floor through remerchandising and replenishment.
• Execute timely merchandising according to company guidelines and brand standards.
• Perform pricing activities accurately and efficiently.
• Adhere to product protection standards and company policies to minimize losses.
• Assist training of associates on merchandising standards and product knowledge.
• Collaborate with teammates on incoming product focusing on customer experience.
• Demonstrate integrity and teamwork in an inclusive culture.
• Provide excellent customer service by anticipating needs and resolving issues.
• Lead by example, meeting individual goals and upholding standards.
• Maintain strong operational standards and signage accuracy.
• Support and reinforce company policies and safety guidelines.
• Handle additional responsibilities as assigned.

Skills

Communication skills

Interpersonal skills

Flexible schedule

Customer service mindset

Job description

About The Role

As Merchandising Lead you will execute sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments, you will execute all merchandising processes while remaining focused on brand standards and customer service.

What You’ll Do

• Execute store merchandising standards following merchandise and visual guidelines for product presentation
• Maintain appropriate levels of product on the sales floor by remerchandising and replenishment as necessary based on sell through and seasonal changes
• Execute timely and accurate merchandising according to company guidelines and brand standards
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and efficiently
• Follow and ensure adherence to all product protection standards, guidelines and company policies implemented to minimize product loss
• Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standards as directed by store leadership
• Support and partner with other associates on merchandising incoming product with a focus on customer experience

All Lead Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
• Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
• Accomplishing multiple tasks within established timeframes
• Training, monitoring and reinforcing company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Other responsibilities as assigned

Required Skills

• Must be at least 18 years of age or older
• Flexible availability, including days, nights, weekends, and holidays
• Strong verbal/written communication and interpersonal skills

Preferred

• Retail or service industry experience

Pay Starts At: $14.45