Full-Time Store Manager Trainee

tsainternal; Novi (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Employee assistance program

More benefits

Job summary

The Salvation Army in Novi, MI seeks an Assistant Store Manager to support daily operations, staff supervision, and customer service excellence. This full-time role requires hands-on leadership, attention to detail, and the ability to manage store procedures, safety, and budget adherence.

You'll work closely with the Store Manager to drive sales, coordinate training, maintain appearance, and uphold the organization’s mission in the community.

Qualifications

• High School Diploma or equivalent.
• 2 years retail experience.
• Valid Driver's License.
• Ability to pass pre-employment background check.
• Strong English communication skills.

Responsibilities

• Support staff training and supervision as assigned.
• Meet production and sales goals.
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility.
• Document and provide information for personnel reviews and corrective actions.
• Communicate with Store Manager regarding all aspects of store operations.

Skills

Strong English communication

Leadership experience

Customer service

Retail experience

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Assistant Store Manager

Location: Novi MI Pay: $20 - $26 per hour Job Type: Full-time Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.

Essential Responsibilities

Leadership & Operations

• Support staff training and supervision as assigned

• Implement strategies to meet production and sales goals

• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility

• Ensure compliance with OSHA and Salvation Army safety/security policies

• Work with store manager to keep income and expenses within budgeted parameters

• Protect resources through product control procedures to prevent shrinkage

Customer & Community Relations

• Implement customer development and retention plans

• Create an enjoyable shopping experience

• Work proactively to improve The Salvation Army's image among staff and community

• Support The Salvation Army's mission statement

Administrative

• Support banking and record-keeping procedures

• Document and provide information for personnel reviews and corrective actions

• Communicate with Store Manager regarding all aspects of store operations

• Handle all other duties as assigned

Training Provided

• Paid training on register and store procedures

• Ongoing coaching and support from store leadership

• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community

• On-the-job training

• Team-oriented environment

• Employee Discount, Employee Assistance Program, and more!

Qualifications

Required

• High School Diploma or equivalent

• 2 years retail experience (thrift experience a plus)

• Valid Driver's License

• Strong English communication skills

• Basic computer proficiency including POS systems

• Ability to pass pre-employment background check

Physical Requirements

• Regular standing, walking, and manual dexterity

• Ability to lift/move up to 50 pounds regularly

• Occasional lifting up to 100 pounds

• Capability to climb, balance, stoop, kneel, or crouch as needed

• Clear vision (close and distance) with ability to adjust focus

Schedule Requirements

• Flexibility to work early shifts, late shifts, and most weekends

• Available for occasional travel to various locations for work or training

Working Environment

• Store environment with quiet to moderate noise level

• May experience temperature fluctuations based on weather

• Some exposure to dust

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.