Full-Time Store Associate: Merchandising & Customer Service

ALDI Brand; Town of Vestal (NY); On-site; USD 28,000 - 30,000; Full time

Job summary

ALDI Brand in Vestal, NY is seeking a Store Associate to support merchandising, stocking, cashiering, and cleaning to maintain store standards. You will collaborate with the ALDI team to deliver exceptional customer service and ensure a smooth shopping experience.

Responsibilities include operating the POS system, assisting customers, stocking shelves, fulfilling curbside orders, and following policies to meet sales and loss-prevention goals.

Qualifications

• Ability to provide prompt and courteous customer service.
• Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.
• Ability to interpret and apply ALDI operating policies and procedures.
• Ability to effectively communicate both verbally and in writing.
• Ability to perform basic arithmetic such as addition, subtraction, multiplication, and division.
• Ability to follow instructions and pay attention to detail.
• Ability to work both independently and with others.
• Ability to organize, prioritize and complete assigned tasks to maximize productivity within established timeframes.
• Ability to maintain reliable and prompt attendance.
• Ability to meet availability requirements.

Responsibilities

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes as required to ensure an efficient checkout.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area.
• Maintains zone standards and merchandising standards at all times.
• Assists store management in achieving operational efficiency goals.
• Assists store management in achieving total loss goals.
• Complies with all established company policies and processes.
• Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order.
• Adheres to inventory procedures and product handling guidelines.
• Performs general cleaning tasks to company standards.

Skills

Customer service

Communication

Basic math

Attention to detail

Teamwork

Multitasking

Attendance reliability

Availability

Education

High school diploma or equivalent

18+ years old

Retail experience preferred

Tools

POS system

Cash register

Floor scrubber

Cardboard baler

Pallet jacks

Handheld devices

Computers

Job description

ALDI Brand in Vestal, NY is seeking a Store Associate to support merchandising, stocking, cashiering, and cleaning to maintain store standards. You will collaborate with the ALDI team to deliver exceptional customer service and ensure a smooth shopping experience.

Responsibilities include operating the POS system, assisting customers, stocking shelves, fulfilling curbside orders, and following policies to meet sales and loss-prevention goals.