Full-Time Store Associate

ALDI; Royal Pines (NC); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Medical, Prescription, Dental & Vision

Job summary

ALDI is seeking a dedicated store associate in North Carolina to handle cashiering, stocking, and cleaning duties while delivering exceptional customer service. You will work with the ALDI team to ensure a smooth shopping experience and adherence to store policies.

The role is full-time with an average of 30+ hours per week, starting wage is $19.00 per hour, and wage increases are planned in Year 2–Year 5. Benefits are offered for full-time employees.

Qualifications

• Must provide prompt and courteous customer service.
• Ability to operate store equipment such as cash registers and POS.
• Ability to interpret ALDI operating policies and procedures.
• Excellent verbal and written communication skills.

Responsibilities

• Models and upholds customer service principles and escalates when needed.
• Monitors loss due to damaged or outdated products and informs management.
• Accurately scans purchases using the POS system and reports concerns.
• Adheres to cash policies and procedures.
• Maintains merchandising standards and restocks shelves per planograms.
• Completes curbside pickup orders and ensures timely delivery to customers' vehicles.

Skills

Customer service

Equipment operation

Policy interpretation

Verbal communication

Numeracy

Detail orientation

Teamwork

Time management

Attendance

Availability

Education

High school diploma or equivalent

Age 18+

Retail experience preferred

Tools

POS system

Cash registers

Handheld devices

Job description

As a store associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service.

Position Type:

Full-Time

Average Hours:

30+ hours per week

Starting Wage:

$19.00 per hour

Wage Increases:

Year 2 - $19.50 | Year 3 - $20.00 | Year 4 - $20.00 | Year 5 - $21.00

Duties and Responsibilities:

Must be able to perform duties with or without reasonable accommodation.

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes as required to ensure an efficient checkout.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area.
• Maintains zone standards and merchandising standards at all times.
• Assists store management in achieving operational efficiency goals.
• Assists store management in achieving total loss goals.
• Complies with all established company policies and processes.
• Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order.
• Adheres to inventory procedures and product handling guidelines.
• Performs general cleaning tasks to company standards.

Physical Demands:

• Required to push, pull, sit, stand, reach, grasp, twist, bend, and move from one area to another.
• Required to lift, carry, and place product weighing up to 45 pounds on shelves at various heights, including overhead.
• Required to operate equipment such as a cash register, electric and manual hand jacks, floor scrubber and cardboard baler.
• Required to stock product in varying temperatures, including freezer and cooler environments.
• Required to use glass and multipurpose cleaning products.

Qualifications:

• Ability to provide prompt and courteous customer service.
• Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.
• Ability to interpret and apply ALDI operating policies and procedures.
• Ability to effectively communicate both verbally and in writing.
• Ability to perform basic arithmetic such as addition, subtraction, multiplication, and division.
• Ability to follow instructions and pay attention to detail.
• Ability to work both independently and with others.
• Ability to organize, prioritize and complete assigned tasks to maximize productivity within established timeframes.
• Ability to maintain reliable and prompt attendance.
• Ability to meet availability requirements.

Education and Experience:

• At least 18 years old required.
• High school diploma or equivalent preferred.
• Prior work experience in a retail environment preferred.

ALDI offers competitive wages and benefits, to all employees including:

• 401(k) Plan

• Company 401(k) Matching Contributions

• Employee Assistance Program (EAP)

• PerkSpot National Discount Program

In addition, full-time employees are offered:

• Medical, Prescription, Dental & Vision Insurance

• Generous Vacation Time & 7 Paid Holidays

• Up to 6 Weeks Paid Parental Leave at 100% of pay

• Up to 2 Weeks Paid Caregiver Leave at 100% of pay

• Short and Long-Term Disability Insurance

• Life, Dependent Life and AD&D Insurance

• Voluntary Term Life Insurance

*Full-time employees average 30 or more hours per week within an annual lookback period

**Benefits offered to full-time and part-time employees may vary by state

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.