Full-Time Stockroom Operations Supervisor

Kohl's; Berlin (VT); On-site; USD 28,000 - 41,000; Full time

Job summary

Kohls is seeking a Store Supervisor to lead store operations and supervise associates, ensuring excellent customer service and efficient processes. You will train, coach and develop team members while managing daily tasks and executing store standards.

You will handle onboarding, inventory accuracy, floor replenishment, loss prevention coordination, and KPI-driven decision making to drive store results. This role requires integrity, strong communication and flexibility in scheduling, including

Qualifications

• Must be 18 years of age or older.
• Experience supervising teams or associates including coaching to achieve daily goals.
• Strong verbal and written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Lead store operations with integrity, coaching and directing associates.
• Ensure execution of operational processes and best practices across the store.
• Support inventory accuracy and merchandise disposition practices.
• Partner with merchandising on product placement and brand standards.
• Provide customer service leadership and resolve issues to maintain customer satisfaction.
• Open and close store processes and act as a trusted key holder when assigned.

Skills

Supervising teams

Communication skills

Flexibility

Customer service mindset

Job description

About The Role

In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.

About The Role

In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.

What You'll Do

• Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment
• Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
• Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes
• Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohls tools and resources
• Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards

All Supervisor Roles At Kohls Are Responsible For

• Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment; taking appropriate partners as needed
• Modeling, guiding and providing direction to associates
• Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
• Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
• Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
• Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
• Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
• Accomplishing multiple tasks within established timeframes
• Training, monitoring and reinforcing company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Key holder responsibilities include opening and closing store processes, and providing direction to associates
• Other responsibilities as assigned

Required

What Skills You Have

• Must be at least 18 years of age or older
• Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
• Strong verbal/written communication and interpersonal skills
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• 2 years experience in retail or similar industry

Pay Range: $19.50 - $30.25

Kohls offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohls partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).