Full-Time Stockroom Operations Lead

FashionUnited; Naples (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

FashionUnited in Naples, FL is seeking an Operations Lead to ensure exceptional service and operational execution. Responsibilities include overseeing operational processes, training associates, and maintaining inventory levels on the sales floor.

The ideal candidate will possess strong communication skills and a flexible schedule. The role requires acting with integrity and fostering a teamwork culture while meeting operational standards and customer needs.

Qualifications

• Must be at least 18 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.
• Strong verbal/written communication and interpersonal skills.

Responsibilities

• Execute sound operational processes including receiving and processing product.
• Drive accuracy through completion of all required business directives.
• Maintain appropriate levels of product on the sales floor.
• Support point of sale and customer service departments.
• Follow and ensure all product protection standards.
• Support the training of associates on merchandising standards.

Skills

Verbal communication

Written communication

Interpersonal skills

Flexibility

Job description

As Operations Lead you will be an expert in all operational, point of sale and service processes focused on consistent execution. You will deliver excellent customer service and operational efficiency.

What You’ll Do

• Execute sound operational processes including receiving and processing product, stockroom operations and omni channel fulfillment
• Drive accuracy through completion of all required business directives such as merchandise disposition practices
• Maintain appropriate levels of product on the sales floor through floor replenishment as necessary based on sell through and seasonal changes
• Support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Follow and ensure others follow all product protection standards, guidelines and company policies implemented to minimize product loss
• Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standards as directed by store leadership
• Support and partner with other associates on merchandising incoming product focusing on customer experience

All Lead roles at Kohl’s are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
• Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
• Accomplishing multiple tasks within established timeframes
• Training, monitoring and reinforcing company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Other responsibilities as assigned

What Skills You Have

• Required
• Must be at least 18 years of age or older
• Flexible availability, including days, nights, weekends, and holidays
• Strong verbal/written communication and interpersonal skills