Full-Time Server

Sage Hospitality Group; Denver (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free On-Site Parking

Complimentary Employee Meals

401(k) with Employer Matching

Free Gym Access

Hotel Discounts (Sage Portfolio)

Employee Recognition Events/Prizes

Employee Assistance Program

Career Growth Opportunities

Employee Discount at The Corner Office

Sage Restaurant Concepts Discount

Sage Saving Spot

Job summary

The Curtis Hotel in Denver, part of Sage Hospitality Group, is seeking a friendly Food Server to provide prompt, courteous service to restaurant guests. You will greet, take orders, and ensure guests have a memorable dining experience.

Responsibilities include maintaining cleanliness, handling payments accurately, and staying attentive throughout service. Evening and weekend availability is required, with opportunities for growth within the company.

Qualifications

• High school education or equivalent.
• 3 months or longer experience in a similar position.
• Fluent in oral and written English.
• Knowledge of customer service principles and restaurant operations.
• Know standard cash-handling procedures.

Responsibilities

• Greet guests and take food and drink orders, serving promptly and accommodating requests.
• Remain attentive to guests throughout the dining experience and uphold service standards.
• Restock and clean as part of opening/closing duties.

Skills

Customer service

Cash handling

English fluency

Multitasking

Communication

Education

High school diploma or equivalent

Job description

Why us?

The Curtis Hotel, a “Stay Happy, Work Happy!” aesthetic: Calling all dashboard drummers, hairbrush singers, and firefly chasers- Welcome to the Curtis Hotel! Our playful yet professional attitude is what we live by and surround ourselves with others that have the same outlook on life. We don’t believe that we clock out of life when we come into work, but that work is an extension of our day-to-day. We are the simple, happy-go-lucky parts of childhood, delightfully tucked into a stunning, truly iconic hotel.

The Corner Office, downtown Denver, is simply great food and outstanding cocktails. Designed with good times and comfort in mind, the bustling bar and energetic dining rooms feature retro-chic interiors infused with intrigue. Progressive global comfort food mixed with international flavors give traditional favorites a fresh twist.

* Must have evening and weekend availability

Job Overview

Under general supervision, provides prompt and courteous food service to restaurant customers.

Responsibilities

• Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
• Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
• Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
• Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
• Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
• Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
• Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
• Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
• Presents a clean and professional appearance at all times.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
• Must know standard cash-handling procedures.
• Must be fluent in oral and written English.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
• Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
• Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
• Continuous standing -during preparation, during service hours or during expediting.
• Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
• Must have excellent vision to see that product is prepared appropriately.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

Benefits

Free On-Site ParkingComplimentary Employee Meals401(k) with Employer MatchingFree Gym AccessHotel Discounts (Both Hilton & Sage Portfolio)Employee Recognition Events/PrizesEmployee Assistance ProgramOpportunities for Career Growth and DevelopmentEmployee Discount at The Corner Office RestaurantSage Restaurant Concepts DiscountSage Saving Spot

Salary

USD $16.29 - USD $16.29 /Hr.