Full Time Security Officer Fri-Sat 11pm-7am Sun-Mon 10pm-5am

Comstock Companies; Washington (District of Columbia); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K Match

Life Insurance

Free Parking

EV charging

Parental Leave

Annual PD funds

Job summary

Comstock Companies is seeking a Security Location Manager to oversee daily operations of multiple parking facilities. The role ensures staffing, safety, and compliance with company policies while managing hourly personnel and delivering reliable service to guests and clients.

You will supervise opening/closing procedures, security reporting, incident investigations, and interactions with client contacts. A Virginia security license and valid driver’s license are required, with experience in

Qualifications

• High School Diploma required.
• Virginia Security Officer Certification required.
• Minimum of 1 year experience in customer-service related field.
• Valid driver’s license without major violations.
• Flexibility to work after hours and weekends, as needed.
• Demonstrated ability to relate to diverse groups and build relationships.
• Strong sense of urgency and problem-solving skills.
• Excellent communication and organizational abilities.

Responsibilities

• Maintain proper staffing levels through scheduling and on-call management.
• Collect deposits and report daily revenue; review daily cahier reports.
• Oversee opening, management, and closing of the facility.
• Ensure officers complete required paperwork (daily activity, maintenance, incident reports).
• Maintain compliance with company policy and internal audits; monitor signage and revenue controls.
• Conduct safety audits and review maintenance checklists.
• Fill in for front-line staff during absences when needed.
• Engage with client contacts as required; manage contract parker program and AR collections.
• Document incidents and conduct investigations as directed by management.
• Address customer concerns escalated by staff; train new officers.

Skills

Customer service

Communication

Multitasking

Time management

Problem solving

Integrity

Accountability

Education

High School Diploma

Virginia Security Officer Certification

Job description

The Security Location Manager is responsible for the daily management of several parking facilities. This position delivers company, client, and customer expectations by ensuring the facility is operating in accordance with company policy and client expectations. This person is also responsible for managing the performance of the hourly workforce assigned to the facility.

This position does require a security license and driver's license.

• Always maintains proper staffing levels to ensure customer service and operating standards are met through scheduling and managing on-call employees
• Collects deposits and reports daily revenue on a consolidated basis and reviews cahier reports for accuracy and completeness on a daily basis
• Directly oversees all day to day activities associated with opening, managing, and closing the facility
• Ensures Officers correctly fill out all necessary paperwork including daily activity reports, Maintenance reports and incident reports.
• Ensures the facility is operating in accordance with company policy including revenue control, equipment maintenance, proper and accurate signage, and internal audit scores
• Ensures the facility’s safety and security for guests and employees by reviewing maintenance checklists and conducting periodic safety audits as directed by the company’s Safety Manual
• May be asked to fill in for front line associates during their absences
• May be asked to meet with the property’s client contact on as needed basis
• Oversees the contract parker program by ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to corporate account requests and concerns
• Report incidents to ParkX Management in a timely manner (Phone and Track Tik Report)
• Responsible for documenting Incident Forms and conducting incident investigations as directed by his/her Senior Operations Manager and/or the Corporate Office
• Responsible for resolving those customer concerns that are escalated to his/her attention by the facility’s front-line associates
• Train new officers (Track Tik, Barnacle, Patrol rounds)
• Perform other duties as assigned

Job Overview

The Security Location Manager is responsible for the daily management of several parking facilities. This position delivers company, client, and customer expectations by ensuring the facility is operating in accordance with company policy and client expectations. This person is also responsible for managing the performance of the hourly workforce assigned to the facility. This position does require a security license and driver's license.

Key Responsibilities

• Always maintains proper staffing levels to ensure customer service and operating standards are met through scheduling and managing on-call employees
• Collects deposits and reports daily revenue on a consolidated basis and reviews cahier reports for accuracy and completeness on a daily basis
• Directly oversees all day to day activities associated with opening, managing, and closing the facility
• Ensures Officers correctly fill out all necessary paperwork including daily activity reports, Maintenance reports and incident reports.
• Ensures the facility is operating in accordance with company policy including revenue control, equipment maintenance, proper and accurate signage, and internal audit scores
• Ensures the facility’s safety and security for guests and employees by reviewing maintenance checklists and conducting periodic safety audits as directed by the company’s Safety Manual
• May be asked to fill in for front line associates during their absences
• May be asked to meet with the property’s client contact on as needed basis
• Oversees the contract parker program by ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to corporate account requests and concerns
• Report incidents to ParkX Management in a timely manner (Phone and Track Tik Report)
• Responsible for documenting Incident Forms and conducting incident investigations as directed by his/her Senior Operations Manager and/or the Corporate Office
• Responsible for resolving those customer concerns that are escalated to his/her attention by the facility’s front-line associates
• Train new officers (Track Tik, Barnacle, Patrol rounds)
• Perform other duties as assigned

Qualifications

• High School Diploma
• Must be certified security officer by the state of Virginia
• Minimum of at least 1 year experience in customer-service related field
• Valid driver's license without major violations
• Flexibility to work after hours and weekends, as needed
• Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
• Strong sense of urgency
• Strong problem-solving, time management and communication skills
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in team setting
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
• Self-directed and able to work independently, with minimal supervision

Physical Demands & Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach
• Push, pull or lift up to 50 pounds
• Continuous repetitive motions
• Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards

Benefits

Compensation:

• Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance

Career Development

• Opportunities for Advancement within our expanding portfolio
• Annual Professional Development Funds to fuel your growth

Employee Perks (to name a few)

• Free Parking and EV charging
• Parental Leave Program
• Enjoy a Friendly Work Environment that values collaboration
• Note benefits vary depending on the function of your role

The wage range listed for this position reflects a reasonable estimate and considers multiple factors that influence compensation decisions. These may include, but are not limited to, your skills, experience, training, licensure, certifications, and the specific needs of the organization. The posted range does not reflect adjustments for geographic differentials tied to where the role may be filled.At Comstock, it is not typical for a new hire to start at or near the top of the posted range. Compensation is determined based on the unique circumstances of each candidate.You may also be eligible to participate in a discretionary annual incentive program. Any award under this program is subject to its rules and may depend on individual and organizational performance.
DC Compensation Range: $18 USD - $21 USD