Full-Time Security Officer - Customer-Focused Guardian

Harvard Protection Services; Philadelphia (Philadelphia County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision care

Sick leave

Paid vacation

401(k)

Job summary

Harvard Protection Services in Philadelphia is seeking a professional Security Officer to deliver customer-focused security and life safety services for people and property. You will maintain a visible presence, assist visitors, enforce site policies, and respond to incidents.

This full-time on-site role requires a valid security license or the ability to obtain one, a high school diploma or GED, reliable transportation, and strong communication.

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests.
• Greet customers, visitors, staff, tenants, guests in a professional manner always.
• Answer all phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Know the facility / building policies and procedures; enforce them within the limits of the position.
• Perform required patrols of designated areas on foot or in vehicle.
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements.
• Follow established emergency action planning and procedures.
• Monitor alarms and systems.
• Prepare reports on accidents, incidents, and suspicious activities, as directed.

Skills

Interpersonal skills

Communication

Incident reporting

Customer service experience

Professional appearance

Education

High School Diploma or GED

Job description

Harvard Protection Services in Philadelphia is seeking a professional Security Officer to deliver customer-focused security and life safety services for people and property. You will maintain a visible presence, assist visitors, enforce site policies, and respond to incidents.

This full-time on-site role requires a valid security license or the ability to obtain one, a high school diploma or GED, reliable transportation, and strong communication.