Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.; Wenatchee (WA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Associate discount

401(k) match

Tuition assistance

Paid time off

Job summary

Lowe’s in Wenatchee seeks a sales associate to engage Pro customers, understand project needs, and build strong relationships while driving sales growth.

You will create quotes, manage orders, and coordinate deliveries to ensure on-time project completion, leveraging Pro Credit and Loyalty programs. A customer-service mindset and sales experience are essential for success in this role at Lowe’s.

Qualifications

• High school diploma or GED required; equivalent experience considered.
• Experience in external customer-facing sales or at least 6 months at Lowe’s retail.
• At least 1 year of sales experience identifying customer needs and selling products.
• At least 1 year of customer service experience resolving issues and assisting shoppers.
• Ability to obtain applicable sales licensure or registration as required.

Responsibilities

• Achieve individual sales goals by engaging Pro customers and driving growth.
• Understand Pro customers’ project needs and provide tailored solutions.
• Create quotes, blueprints, material lists, orders, and deliveries.
• Promote Pro Credit and Lowe’s Loyalty Programs to expand Pro accounts.
• Coordinate fulfillment, delivery, and post-sale follow-up for project completion.
• Prospect for new Pro customers and build relationships on the sales floor.

Skills

Customer-facing sales

Sales experience

Customer service

Bilingual

Education

High school diploma or GED

Associate degree

General Studies

Tools

Excel

Teams

Microsoft Office

Job description

Key Responsibilities

• Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.
• Develop a deep understanding of Pro customers’ businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer’s project.
• Promote Pro Credit and Lowe’s Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.
• Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.
• Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts in MyRedVest.
• Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs to win sales when products and/or quantities needed by Pro customers are not available in-store or within the Lowe’s distribution network.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
• Leverage Lowe’s U and all training platforms to continue learning key updates and improve selling skills.

Required Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• General Studies
• External experience in customer-facing sales or 6 months of Lowe’s retail experience.
• 1 year of sales experience with the ability to identify and sell products based on customer needs.
• 1 year of experience providing customer service, including identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• Ability to obtain sales-related licensure or registration as required by law.

Preferred Qualifications

• Associate degree
• 1 year of experience entering and submitting customer sales orders, including special-order sales orders.
• 1 year of experience identifying and selling products based on customer needs or plans.
• 1 Year Experience following up on outstanding or incomplete customer orders, sales, or installs.
• 1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
• 1 year of experience in a sales environment with required sales goals or metrics.
• Bi- Lingual
• Working knowledge of Microsoft Office, including Excel and Teams.
• Professional certification related to the specialist’s department.

Pay Range: $19.00 - $19.80 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits https://talent.lowes.com/us/en/joining-our-team

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe’s Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540branches and 120distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.