Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.; Tarentum (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Sales Specialist for ProServices. In this role, you will guide Pro customers through their purchasing journey, utilizing your sales expertise to provide tailored solutions. The position offers competitive pay, flexible schedules, and various benefits, including tuition assistance and health insurance.

Benefits

Additional bonus opportunities

Top-tier health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Trade skills development

Qualifications

• 1-2 years sales experience.
• 1-2 years customer service experience.
• Proficiency with retail technology.

Responsibilities

• Assist Pro customers with locating and ordering merchandise.
• Provide expert consulting to meet customer needs.
• Utilize CRM for customer relationship management.

Skills

Sales expertise

Customer service

Problem-solving

Communication

Education

High school diploma or equivalent

Job description

Full Time - Sales Specialist - ProServices - Day

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Your Impact at Lowe's

As a Pro Sales Specialist, you will serve as a guide and consultant for every Pro customer who walks through our doors. Pro customers are building, maintaining, repairing, and operating across multiple properties and job sites, requiring materials and supplies to run their businesses.

Your sales expertise helps our Pro customers find the products and services that will elevate their projects. If you enjoy helping people and solving problems in a fast-paced environment, this role may be perfect for you.

How We Support You

Whether you're seeking a part-time position or a growth opportunity, Lowe's is here to support your goals. As an associate, you'll enjoy benefits beyond competitive pay and flexible schedules, including:

• Additional bonus opportunities based on sales performance
• Top-tier health insurance options
• Tuition assistance through Lowe's educational programs
• Company-matching 401(k) and Employee Stock Purchase Program
• 10% Associate Discount
• Trade skills development via Track to the Trades

For more information on benefits, visit our benefits page.

Your Day at Lowe's

Pro Sales Specialists are active throughout the store, engaging with customers, answering phones, and discussing project needs. Your focus will be on communicating with Pro customers, understanding their project requirements, and providing solutions to help them succeed.

Providing expert consulting ensures our Pro customers' needs are met efficiently, helping them complete their jobs accurately and on time.

Key Responsibilities

• Understand the Pro business to assist with locating, demonstrating, selecting, quoting, and ordering merchandise.
• Coordinate with Lowe's Pro Supply to order products via the Fulfillment and Delivery network.
• Inform customers about service, brand, and value benefits of using Lowe's Pro Supply services.
• Utilize CRM to build customer relationships, streamline processes, and increase sales and visibility.
• Promote Pro rewards, credit solutions, and the Pro wallet.
• Provide information on stock, special orders, features, applications, and warranties related to Lowe's programs.
• Cross-train in other store areas to enhance customer service and understand store-wide purchasing trends.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• 1-2 years sales experience, with ability to identify and sell products based on customer needs.
• 1-2 years customer service experience, including resolving issues, assisting with product location, greeting, answering phones, and building customer relationships.
• Ability to sit, bend, stand, move around, and lift up to 25 lbs. unassisted.
• Availability for varied shifts, including nights and weekends.
• Proficiency with retail technology such as smartphones and tablets.
• Obtain any necessary sales-related licensure or registration required by law.

Preferred Qualifications

• Experience in sales or customer service with sales goals or metrics.
• Experience entering and submitting customer sales orders, including special orders.
• Relevant professional certifications.
• Bilingual skills.

Lowe's encourages bilingual, military, and veteran talent to apply, supporting community growth and teamwork.

Travel Requirements

This role does not require regular travel but may occasionally involve travel for meetings, training, or support of neighboring stores.

Working Conditions

Conditions vary by location, including indoor and outdoor environments, exposure to weather extremes, noise, and moving equipment. Lifting guidelines limit single lifts to 75 pounds, with team lifts for heavier loads. Powered equipment use requires proper training.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW), is a Fortune 50 home improvement retailer with over 1,700 stores and approximately 300,000 employees. Headquartered in Mooresville, NC, Lowe's is committed to community service and developing skilled trade professionals. For more, visit Lowes.com.

Lowe's is an equal opportunity employer, practicing nondiscrimination in all personnel practices. Starting pay varies based on several factors. For benefits info, visit our benefits page.