Full Time - Sales Specialist - Appliances - Day

Lowe's; Madison (MS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Health insurance options

Tuition assistance

Company-matching 401(k)

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Madison, MS is seeking a Sales Specialist who will be one of the first people customers meet, guiding them to the right products and helping transform great project ideas into reality. You will move throughout the store answering questions, discuss needs, and close sales by explaining features, promotions, and financing options while delivering exceptional service.

This role offers flexible schedules, competitive pay, a 10% associate discount, bonus opportunities, tuition assistance,

Qualifications

• High School Diploma or GED.
• 1 year in customer-facing sales or 6 months Lowe’s retail experience (or 3 years external sales).
• 1 year of sales or customer service in a sales environment with sales goals or metrics.
• Able to read, write, and perform basic arithmetic.

Responsibilities

• Provide SMART customer service by understanding customer needs and communicating product advantages.
• Serve as a point of contact for customers and vendors within your department, processing orders and scheduling installations.
• In the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales and coordinate with vendors for stock.
• Perform price reviews and maintain pricing and documentation.
• Support all checkout functions and assist customers as needed.
• Train associates on the sales floor and coach development needs.
• Complete other duties as assigned.

Skills

Customer service

Sales focus

Communication

Bilingual skills

Problem solving

Education

High School Diploma or GED

Tools

20/20 CAD System

Job description

Your Impact at Lowe's

As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.

How We Support You

• Competitive pay and flexible schedules.
• Earn more from your sales performance with additional bonus opportunities.
• Multiple health insurance options.
• Lowe's tuition assistance program.
• Company-matching 401(k).
• 10% Associate Discount.
• Track to the Trades program.

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe's

Sales Specialists at Lowe's are very active, moving throughout the store or garden center, answering phones, and talking to customers. As a Sales Specialist, you'll spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store. You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.

Key Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
• Support all checkout functions, call buttons, departmental pages, or requests for assistance.
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs.
• Complete other duties as assigned.

Minimum Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to read, write, and perform basic arithmetic (addition and subtraction).
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement).

Preferred Qualifications

• 1 year of experience in completing customer sales orders.
• 1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan.
• 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System.
• Professional certification related to the department being considered.
• Bi-lingual skills.

Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

For more information, visit Lowes.com

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.