Full-Time Sales Associate

Foot Locker; Charlotte (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

Flexible Pay Options

Paid Time Off

Medical, Dental & Vision Insurance

401(k) & Roth 401(k)

Life Insurance

Job summary

Foot Locker is seeking a Sales Associate to bring sneaker culture to life on the sales floor. You will connect with customers, share product knowledge, and create a high-energy store experience while helping the team hit sales goals.

You will be a brand ambassador, assist with daily store tasks, and ensure the store is visually appealing and ready for customers. This role emphasizes teamwork, learning, and delivering great customer moments.

Qualifications

• Passion for footwear, fashion, sport, and youth culture.
• Comfortable talking with people and helping customers.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, motivated, a great teammate, and eager to learn.

Responsibilities

• Deliver excellent customer service and help customers find the right styles and fits.
• Process purchases and assist with store operations to keep the floor organized.
• Support the team in achieving store goals and maintain a positive, inclusive environment.

Skills

Passion for footwear

People-oriented

Flexible hours

Reliable team player

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next. Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Role Summary

The Sales Associate is a frontline team member who brings sneaker culture to life on the sales floor. This role is all about connecting with customers, sharing product knowledge, and creating a fun, inclusive, high energy store experience—while helping the team hit sales goals. Sales Associates are brand ambassadors who help customers find the right styles and fits, support daily store operations, and keep the store looking fresh and ready.

Responsibilities

Customer Experience & Sales

• Welcome customers and help make the store a fun place to shop.
• Help customers build head to toe looks by preparing footwear and presenting apparel and must have add ons.
• Drive sales by sharing knowledge of the products and helping customers find what they’ll love.
• Pick, pack, and ship online orders with care so they’re ready to go and arrive on time.

Store Ops & Execution

• Help with daily store tasks like restocking, maintaining or upkeeping of fitting room, cash handling, and keeping the floor clean and organized.
• Maintain store visuals and recovery standards so the store is always customer ready.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Handle all company and customer information responsibly and maintain confidentiality at all times.

Teamwork & Culture

• Work together with teammates and leaders to crush store goals.
• Take part in training and coaching: learn, grow, and level up.
• Bring positive energy and help create a respectful, inclusive, team oriented environment.
• Have a solution-oriented mindset.
• Jump in where needed to support the team.

Qualifications

• Passion for footwear, fashion, sport, and youth culture.
• Comfortable talking with people and helping customers.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, motivated, a great teammate, and eager to learn.

What Success Looks Like

• Engagement: Bring hustle to the floor, move with purpose, and stay attentive to customers, teammates, and store needs.
• Sales: Help drive store sales and conversion through great customer interactions.
• Customer Experience: Always on, Never no! Bring a positive, can do attitude and look for ways to say yes to customers.
• Execution: Completes daily tasks accurately and on time.
• Team: We win as one! Show up as a supportive, reliable teammate with a positive attitude.

Benefits

• Pay: $16.75 / hour
• Employee Discount
• Flexible Pay Options
• Career Development & Advancement Opportunities
• Paid Time Off
• Medical, Dental & Vision Insurance
• 401(k) & Roth 401(k)
• Life Insurance
• Flexible Spending Accounts

Hiring Process Guidelines

At Foot Locker, We Value Innovation, Authenticity, And Integrity In All That We Do.

To Uphold The Security And Fairness Of Our Hiring Process, We Ask That Candidates Refrain From Using AI Tools, Including ChatGPT, During Interviews And Assessments.

• Cameras must be on for all virtual interviews.
• AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.