Full-Time Retail Store Associate

Goodwill of Central Iowa; Johnston (IA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Monthly Retail Associate Bonus

Annual merit increase

Starting wage $15/hour + $1 weekend

No retail holiday season

Job summary

Goodwill of Central Iowa is hiring Full-Time Retail Store Associates to accept, sort, and merchandise donated goods, cashier, and deliver outstanding customer service. Positions are 38-40 hours per week with Monday–Saturday 8am–10pm and Sunday 11am–6pm. Starting wage is $15.00/hour with an additional $1.00/hour on weekend shifts and monthly bonuses.

Must be 16 or older and pass background checks. Flexible schedule required, including days, evenings, and weekends; prior fast-paced retail or donor

Qualifications

• Experience in fast-paced environments is a plus.
• Ability to greet and assist customers courteously.
• Effective communication and basic math skills.
• Willingness to work days, evenings, and weekends.

Responsibilities

• Greet, assist, and engage with customers in a helpful and courteous manner.
• Receive donations from the public.
• Sort donations and merchandise and ensure quality standards.
• Operate the cash register and balance cash during shifts.
• Carry out cleaning tasks and move merchandise as needed.

Skills

Customer service

Cash handling

Communication

Basic math

Education

High school diploma or equivalent

Tools

POS system

Job description

Position: Full-Time Retail Store Associate

Location: 5355 NW 86th Street

Johnston, IA

Job Id:6402-2026

# of Openings:2

Goodwill of Central Iowais looking forRetailStore Associatesto accept, sort, and merchandise donated goods, cashier, and deliver outstanding customer service with our values of love, kindness, and respect.

• Full-Time (38-40 hours/week) positions available
• No retail holiday season! Shifts are scheduled Monday - Saturday: 8 am - 10 pmand Sunday :11 am - 6 pm

This position requires a flexible schedule which includes days, evenings, and weekends to support business needs.

• Starting wage of $15.00/hour and a n additional $1.00/hour on Saturday and Sunday shifts worked!
• Monthly Retail Associate Bonus eligibilitybased on store production and revenue goals being met!
• Annual merit increase eligibilitybased on individual job performance.
• Prior experience in fast-paced environments is a plus!
• Flexibility to work positively on a team within Goodwill of Central Iowa's values of treating others with love, kindness, & respect
• Effective communicationand basic math skills -point-of-sale (POS) system experience is a plus

OurRetail Store Associatesserve as the first point of contact for Goodwill of Central Iowa’s (GCI) retail customers at both the sales floor or at the donation door. This position will provide excellent customer service and respond to customer needs in a timely manner; operate a cash register, select and rotate merchandise, clean and organize fixtures, and merchandise donated goods. Store Clerks will receive, sort and process donated goods from the donation door to the sales floor.

What you'll do here:

• Greet, assist, and engage with customers in a helpful and courteous manner
• Receive donations from the public
• Sort donations, stack and organize sorted merchandise, ensure quality of goods processed meets standards
• Work with supervisors to arrange and rotate items on the sales floor, keep merchandise organized and easily accessible to customers
• Practice safe cash handling and operate the cash register, including calculating and balancing cash register as scheduled
• Carryout general cleaning tasks, such as: sweeping, scrubbing, dusting, and mopping
• Use a dolly, wheeled cart, pallet jack, and possibly riding or walk behind forklift
• Meet daily production goals
• Other duties as assigned

What you’ll need:

• A high school diploma or currently attending high school or GED classes, or a minimum of four years of any combination of military service, high school, or related full-time paid employment
• Availability to work days, evenings, and weekends
• Ability to carry, lift, push or pull 40 pounds
• Ability to tolerate variations in work environment temperature
• Ability to be stationary or mobile for long periods of time
• Be at least 16 years of age
• Effective communication and basic math skills
• Must be able to pass a criminal background check and a dependent adult and child abuse background check

Retail Career Development Pathways Could Look Like:

• Retail Shift Leader- Assist with directing, coordinating, & monitoring retail store operations and supportemployee training.
• Engagement Coordinator- Assist with new employee onboarding, training, and coaching to successfully integrate employees into GCI's work culture, environment, and processes.
• E-Commerce Coordinator- Identifies and processes trending/valuable donations to be sold on E-Commerce platforms & coaches in-store team members to do the same.
• Assistant Store Manager- Manages day-to-day retail operations and assists with training, coaching, and performance management of store teams to achieve goals.
• Store Manager-In-Training- Assists with directing store operations to train, lead, and manage store team members and learn how to achieve key performance metrics and manage revenue targets.
• Store Manager- Directs store operations to lead, train, and develop employees, champion service excellence, and achieve key performance indicators and revenue targets in support of funding GCI’s mission.
• District Manager- Oversees multi-unit store operations management by leading teams to drive operational and service excellence, overall financial performance, loss control activities, customer service, inventory control, and quality standards within their assigned stores.

Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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