Full Time Retail Senior Client Advisor

James Perse Enterprises; Miami (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Retirement plan with company match

Employee discount

Paid vacation

Paid sick time

Flexible spending accounts

Employee assistance program

Job summary

James Perse in Miami's Design District seeks a Full Time Senior Client Advisor to drive client development and sales while upholding luxury service, visuals, and store standards. This role covers opening/closing procedures and leading staff in the absence of management.

You will cultivate relationships with high-end clients, manage a personal client book, and participate in events. The position offers competitive hourly pay with commission and comprehensive benefits as described.

Qualifications

• Retail experience with high-end clientele and luxury brands.
• Open scheduling availability to support 7 days a week operations.
• Ability to build and maintain a personal client book.

Responsibilities

• Achieve daily, monthly, and annual sales targets and KPIs.
• Establish relationships with clients and manage communications.
• Maintain store standards, visuals, and customer experience.
• Open and close the store and conduct opening/closing procedures.
• Help grow existing clients and reach new prospects through outreach.
• Support operational tasks and special events as needed.

Skills

Clienteling

Sales targets

Customer service

Interpersonal skills

Education

High School Diploma or GED

College Degree preferred

Job description

JAMES PERSE IS CURRENTLY HIRING A FULL TIME SENIOR CLIENT ADVISOR FOR OUR MIAMI DESIGN DISTRICT

OBJECTIVE OF THE POSITION

The Senior Client Advisor is responsible for achieving all objectives set forth by the company with a focus on client development and client sales. They will set the example in areas of customer service excellence, adherence to visual merchandising standards, and operational standards. In the absence of Store Management, the Senior Client Advisor is charged with overseeing all aspects of the store and staff, when is the most senior presence in the store.

Essential Duties And Job Responsibilities

• Achieve daily, monthly, and annual sales targets and key performance indicators.
• Establish relationships with clients and manage communication consistent with James Perse
• Set the example for exceptional customer service, client experience and store standards
• Maintain the selling floor, merchandise. visuals and store standards
• Maintain and grow existing clients and reach new prospects through networking and outreach.
• Support operational tasks and projects.
• Open and close the store and conduct all opening and closing procedures
• Local market knowledge of clientele base and brand competitors.
• Participate in special events and or projects as needed (i.e. Sample Sale, Physical Inventory, etc.)
• Adhere to all store and company procedures while maintaining operational and client experience excellence
• All other duties as assigned

Education

• High School Diploma or GED required
• College Degree preferred

Experience

• Prior experience in a retail/boutique store dealing with high-end goods, and clientele-oriented sales
• Ideally has a cultivated and established clientele following
• Experience working in retail environment(s) with 7 days a week operation, which require open scheduling availability based on business needs

Competencies Required

• Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the James Perse brand lifestyle
• Strong interpersonal and communications skills both verbal and written
• Strong independent work ethic, excellent time management skills, and high level of integrity
• Composure: Ability to handle customer interactions and potential issues or concerns courteously and professionally.

PAY TRANSPARENCY

This position pays $20.00 per hour plus commission on personal net sales.

Since the late 1990's, James Perse has defined Southern California style. Our collections for men, women and home - which have become synonymous with sophistication, detail and quality - are sold in over 70 James Perse boutiques, as well as in fine department and specialty stores around the world.

Our employees are smart, creative, passionate and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation or any other characteristic protected by applicable law.

JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount.

We appreciate your interest in our company and look forward to hearing from you.